FTP not resolving

[GlennH]

Hello,
I have created a user with a domain,
the email he recieved show how to connect using the ip/~username untill the domain resolves.

For some reason I have never goten that to work Once the dns has propagated, we can use the domain name as expected.

I have about 10 domains on this box, not one worked untill the dns records were updated at netsol

why cant my resellers,or users connect untill the domain name resolves ?

Thanks
Glenn

 

[jmstacey]

ip/~username will load the default domain. If none is set, this won't work, so you might want to make sure that at least one domain is setup as default. That can be done through Domain Administration. If that still doesn't work, you might want to check your httpd.conf files to make sure their setup properly with the new template.

How recent was the installation? Was it before the httpd.conf was modified for this? You might have to rewrite all the configurations with the new one to get this working if necassary.

However, just to clear this up since you mentioned "FTP" in the subject. That is not how you access ftp

 

[GlennH]

Thanks for the reply,

If that is not how you access FTP then how do you ?
In DA must you wait for the dns ?
Is the only thing available, untill dns resolves, the DA cp ?

I have in the past with other cpanels been able ftp a sites info before the dns updated.

Thanks !
Glenn

 

[jmstacey]

To log into ftp before a domain resolved you would simply use the main server IP address or domain and login with your account information as you normally would since ftp usernames are unique server-wide.

So basically ftp://serverip should do it.