FTP problem with filezilla

[Thas]

Hey, I'm having problems using the directadmin FTP.
This is what Filezilla says

Status:	Connection established, waiting for welcome message...
Response:	220 ProFTPD 1.3.1 Server ready.
Command:	USER max
Response:	331 Password required for max
Command:	PASS ******
Response:	230 User max logged in
Command:	SYST
Response:	215 UNIX Type: L8
Command:	FEAT
Response:	211-Features:
Response:	 MDTM
Response:	 REST STREAM
Response:	 SIZE
Response:	211 End
Status:	Connected
Status:	Retrieving directory listing...
Command:	PWD
Response:	257 "/" is the current directory
Command:	TYPE I
Response:	200 Type set to I
Command:	PASV
Response:	227 Entering Passive Mode (217,195,120,170,137,247).
Command:	LIST
Error:	Connection timed out
Error:	Failed to retrieve directory listing

I don't know that much about FTP's, what could be the problem?

 

[jdlitson]

Hi,

Please check the following commands from the command prompt which would help to check whether any other network problems are causing the issue.

$ telnet <ip> 21
$ tracert <ip>

If you are the server / VPS owner try disabling your firewall.

 

[Thas]

telnet <ip> 21 gives "220 ProFTPD 1.3.1 Server ready."
tracert <ip> works like it should (it's completed after 8 "hops")

I do not own the server.

 

[jdlitson]

You should contact your hosting company for further assistance.

 

[janybravo]

I have exact same problem!

Filezilla waits for list data and timeouts. It also happens with Aptana FTP client.
But, if i log into default FTP account then it works OK.

I got this in "messages":

Oct 15 18:57:50 atapajtl proftpd[29445]: 91.185.207.4 (1.2.3.4[1.2.3.4]) - FTP no transfer timeout, disconnected

 

[scsi]

try port mode instead of passive. Your firewall is blocking passive ports probably

 

[janybravo]

firewall is blocking

try port mode instead of passive. Your firewall is blocking passive ports probably

Yes, you're right!
Many thanks!