FTP users cant log in

D

dvdd127

Verified User
Joined
Jul 27, 2006
Messages
5
Location
Chicago, IL
I just added an FTP user to the main domain on my server.

username is [email protected]

ok so when i go to log in i use the following info

domain ftp.bcs10.com
user [email protected]
my pw
Port 21

and when i try to login i get this error message.

Status: Connecting to ftp.bcs10.com ...
Status: Connected with ftp.bcs10.com. Waiting for welcome message...
Response: 220 ProFTPD 1.2.10 Server ready.
Command: USER [email protected]
Response: 331 Password required for [email protected].
Command: PASS ******
Response: 530 Login incorrect.
Error: Unable to connect!
Click to expand...
it is telling me i need a password even though I have entered my password... and i know its correct because I have coninued to change the password and change the password in my ftp program.

what am i doing wrong? is there something I have to change on the server for this to work?

This is a dedicated server... and it is my server so I do have root access.
 
I looked at that tutorial you linked me to... but PuTTY is not letting me open the file to edit it.... what should I do?
 
Make sure you're using root. When you type the following, you should see uid=0, like this:
Code: 
[root@server root]# [b]id[/b]
uid=0(root) gid=0(root) groups=0(root),1(bin),2(daemon),3(sys),4(adm),6(disk),10(wheel)
 
I believe this is a second user for ADMIN. Davood is wanting to add a second user with access to the ADMIN hosting account.
 
If it's an owned IP address, all extra user logins have the format "username", and not "[email protected]".. as the IP based ftp hosting only has that domain on it, so the @domain.com isn't required.

Eg: the login would be "bcs10".

John
 
DirectAdmin Support said:
If it's an owned IP address, all extra user logins have the format "username", and not "[email protected]".. as the IP based ftp hosting only has that domain on it, so the @domain.com isn't required.

Eg: the login would be "bcs10".

John
Click to expand...
i tried that too..and it wasnt working.
 
Seth said:
I believe this is a second user for ADMIN. Davood is wanting to add a second user with access to the ADMIN hosting account.
Click to expand...
no. what i want is to add an ftp account to my domain bcs10.com which is assigned to an owned ip. so that I dont have to give out the admin password to others who have to access the ftp for bcs10.com
 
dvdd127 said:
no. what i want is to add an ftp account to my domain bcs10.com which is assigned to an owned ip. so that I dont have to give out the admin password to others who have to access the ftp for bcs10.com
Click to expand...

I misunderstood your email then :-)
 
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