How to create a subdomain?

E

Erquilon

Verified User
Joined
Jun 5, 2014
Messages
6
I want to create a subdomain; 'subdomain.example.com'. I tried the link 'Subdomain Management' under 'Your Account' on the user level, but this creates 'example.com/subdomain', where 'subdomain' is just a folder in the root of the domain.

I want my subdomain to be 'subdomain.example.com', and not 'example.com/subdomain'.

How do I need to do this? Via the 'Domain Setup'? And then just create another domain named 'subdomain.example.com'?

I'm a little confused about this.

Thanks in advance.
 
You did it the correct way, it's working as designed.

The directory is made as "example.com/subdomain" because you have to be able to put your data in a directory from which you want your subdomain to read from, so this is normal behaviour.
However, at the same time a DNS entry is made at the same time for subdomain.example.com so you will have your subdomain the way you requested and will also be reachable from subdomain.example.com.
 
I see, but when I try to go to 'subdomain.example.com' I'm getting a 'Server not found' error. If i'm going to 'example.com/subdomain' it's working though (it displays the index.php).

Do I have to do something else to make the domain reachable via 'subdomain.example.com'? It's already a couple of hours ago since I created the subdomain.
 
It's already a couple of hours ago since I created the subdomain.
Click to expand...

It's 2 days ago now and the subdomain is still not reachable via 'subdomain.example.com' (Server not found), so I don't think It has something to do with domain propagation. I don't need to create the subdomain in the domain setup right?

However, at the same time a DNS entry is made at the same time for subdomain.example.com
Click to expand...
Can I find that DNS entry somewhere? I think that something went wrong for some reason.

Thanks in advance.
 
UPDATE: It's working now. I had to add a DNS record for the subdomain on my webhosting account as well.
 
DirectAdmin should add it automatically. If you're hosting your DNS elsewhere you need to add it manually.

Jeff
 
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