I am getting Licensing error, Received error from licensing server, License is expired

taker18

Verified User
Joined
Oct 18, 2021
Messages
147
Location
USA
HI everyone
I upgraded my licenses at the end of July from personal to personal Plus. I contacted the direct admin to do so. And they did fine. however, I was able to log in to DA Panel, and all fine.
today I got:

Licensing error Received error from licensing server: License is expired


notable to logi in
I checked with the command line, and I found that the VPS server has the correct license Personal Plus, which is good.

Here is my troubleshooting which didn't work out:
Log in to the root command line terminal:

cd /usr/local/directadmin/scripts

./getLicense.sh (license number)

systemctl restart directadmin

still not working

I validated that the new license is the correct license installed on the server.

help is appreciated, thank you
 
We have already responded to your support ticket. It appears to be billing-related rather than any problem with the license itself. Please check the support ticket for more information.
 
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