I need to change my server IP but the seller says it's not possible! Why?

julio

julio

Verified User
Joined
Jun 12, 2016
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12
I have been using DirectAdmin for several years and I am very satisfied and it covers all the needs of my company, but I need to upgrade my system and my IP is changing. I asked the seller from whom I purchased the DirectAdmin license several years ago to change my IP on the DirectAdmin panel, but the seller, who is a very respectable and reputable person, said: No. DirectAdmin has taken away the ability to change IP from us for several years. I want to know why? Because I live in Iran?! I am now forced to go to a free web panel and I do not want this to happen at all.
Woman, Life, Freedom
Iran will be free from the mullahs one day
 
Because these are the rules — regardless of country, religion, gender, eye color, or any other factor — legacy licenses cannot be changed.

I assume this license was originally sold to the person you got it from for internal use only.

And this is exactly what’s wrong with the world today: when something isn’t possible, people immediately assume it must be related to discrimination based on country, religion, or other personal factors, rather than simply following the rules that apply to everyone equally.
 
julio said:
I am now forced to go to a free web panel and I do not want this to happen at all.
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I also think you got scammed.
However, this is not DA's fault, and you're not forced to go to a free web panel either.

There is always the option to get a legal license directly from directadmin.com and then the only change you need to make is to change your license key, which is quite easy.
 
@julio We don't have official license sellers (those who can legally contract on our behalf), so it means you using someone else's license.

This could be fully legitimate (no abuse or scam) if:

- A retail license, and they tell you the license key.
- A datacenter (internal) license is bundled together server rental.

Could you confirm it's one of these situations? If so, we'd be happy to dig deeper.
 
ericosman said:
Because these are the rules — regardless of country, religion, gender, eye color, or any other factor — legacy licenses cannot be changed.

I assume this license was originally sold to the person you got it from for internal use only.

And this is exactly what’s wrong with the world today: when something isn’t possible, people immediately assume it must be related to discrimination based on country, religion, or other personal factors, rather than simply following the rules that apply to everyone equally.
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Thank you for your answer, but I still have the Direct Admin license on the server, it is valid and is updated regularly. This will happen in the near future, about two weeks, when I want to make changes. How can I give access to Direct Admin to check whether my license is valid or not and whether it is possible to change its IP in the Direct Admin panel?
 
Ohm J said:
Look like abused license, he scammed you 😁.
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I don't think so because I had a license problem several times and the problem was solved with the DirectAdmin command itself. If there was a license problem, it should have given an error message.
 
Richard G said:
I also think you got scammed.
However, this is not DA's fault, and you're not forced to go to a free web panel either.

There is always the option to get a legal license directly from directadmin.com and then the only change you need to make is to change your license key, which is quite easy.
Click to expand...
My license has no illegal issues and it is working now and I am willing to give access to my server so that the Direct Admin support expert can check and give his opinion. My only problem is that I cannot change my IP for the next two weeks. The seller is a reseller and used to buy in bulk and sell individually. I have had it and use it for more than 10 years.
 
DirectAdmin Sales said:
@julio We don't have official license sellers (those who can legally contract on our behalf), so it means you using someone else's license.

This could be fully legitimate (no abuse or scam) if:

- A retail license, and they tell you the license key.
- A datacenter (internal) license is bundled together server rental.

Could you confirm it's one of these situations? If so, we'd be happy to dig deeper.
Click to expand...
That's exactly it. I bought a legal license and it's working now and my license is completely legal and approved by DirectAdmin servers. How can you help and check I will be grateful for changing the IP. I also have all the legal information and I can provide it. Thanks
 
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