Independant passwords for default accounts
- Thread starter compibot
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Hello,
We used to have the system account password for their sub services (eg, ftp, email, databases) changed on each page... but we put them all into the 1 link because we got mass emails asking why, when a system account changes his password (via the password icon).. for example, they couldn't login to ftp with their new password when they just changed it via the main password button. Since it's the exact same username for all sub-services... then it makes sense to change them all at the same time when you chnage the system account password.
Now, I can see your point.. you want to change the ftp password for your system account, you may think "ftp, then password" ... but we had to balance this question with the above issue where people wonder why they can't use their new password with ftp after changing their password for the system account.
Our conclusion was that all the sub-services should use the same password, so it did. When you changed your system password, all subservices with the same system account username were changed at the same time.
Then later on, people wanted more flexibility with that, so we gave them the ability to pick and chose which sub-service to affect (checkboxes) but still maintain the idea that all sub-services with the same username use the same password, which is why they're still on the same page. We're likely not going to change that. (on a side note, it's my opinion that if you're changing this password to give access to someone else, you should actually just create a new user with a different password, totally seperate, but .. everyone wants to do it their own way..)
At best, if you want to avoid confusion... what I may consider is to add a "change password" button on the ftp accounts page for the system account... but all it does would be to link to the plain old html page for changing the system account password (the page with the checkboxes). So the fucntionality won't change at all.. it just links them to where they want to go. This would be good because it would still remind them that all sub-services for the system account should use the same password (even though they have the options to make them different).
Confused?
John
We used to have the system account password for their sub services (eg, ftp, email, databases) changed on each page... but we put them all into the 1 link because we got mass emails asking why, when a system account changes his password (via the password icon).. for example, they couldn't login to ftp with their new password when they just changed it via the main password button. Since it's the exact same username for all sub-services... then it makes sense to change them all at the same time when you chnage the system account password.
Now, I can see your point.. you want to change the ftp password for your system account, you may think "ftp, then password" ... but we had to balance this question with the above issue where people wonder why they can't use their new password with ftp after changing their password for the system account.
Our conclusion was that all the sub-services should use the same password, so it did. When you changed your system password, all subservices with the same system account username were changed at the same time.
Then later on, people wanted more flexibility with that, so we gave them the ability to pick and chose which sub-service to affect (checkboxes) but still maintain the idea that all sub-services with the same username use the same password, which is why they're still on the same page. We're likely not going to change that. (on a side note, it's my opinion that if you're changing this password to give access to someone else, you should actually just create a new user with a different password, totally seperate, but .. everyone wants to do it their own way..)
At best, if you want to avoid confusion... what I may consider is to add a "change password" button on the ftp accounts page for the system account... but all it does would be to link to the plain old html page for changing the system account password (the page with the checkboxes). So the fucntionality won't change at all.. it just links them to where they want to go. This would be good because it would still remind them that all sub-services for the system account should use the same password (even though they have the options to make them different).
Confused?
John
Confused?
Nope. And also glad someone understood "my point" and can finally give an opinion on it and even further give solutions to it.
But where I dissagree is where "people think that the system username is identical for email, ftp and mysql"
Right now, for a brand spanking new customer that walks into DA for the first time does not know this. Sure, he figures it out after running into 2 walls (changing system email account and system ftp password) evenually , and after reading up on it in our knowledgebase, or calling us about it, which, sorry to say, does not make this aspect of Directadmin intuitive.
And why have 2 different types of FTP accounts ? (the system one and the ones users create afterwards) That's also more info, more confusion and more clarification to be carried out, isn't it?
Isn't is it more intuitive to think:
My idea:
---------------------------
FTP password-FTP admin
Email password-Email admin
---------------------------
instead of
Current scenario
---------------------------
if it's the system account FTP password
FTP password-home page
Email password-home page
but if it an account I create after words , go to differnet place
FTP password-FTP admin
Email password-Email admin
---------------------------
more things to think = less intuitive
Now, if internally there is no way to have separte these system passwords becuase, in effect, they are the same user and can only have one password, then we are waisting our time with this thread. Otherwise, I think you should go back to the conference room and rethink this.
There are already a lot of things people have to figure out just to get started. I know this isn't critical, it was just an idea I wanted to bring up to save an extra 2 minutes of call time.
Cheers.
floyd
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And that is what I suggested to cyberneticos. Its just a skin change which he can do already himself if he really wants it.
You probably could have taken 50 phone calls in the time you spent on this thread.
I understood your point from the beginning. I just didn't agree with it and you did not want to accept that somebody had a different opinion.
Nobody else seems to care.
Yep, and I read your suggestion. And I didn't like it.
Yep, but I don't take phone calls, my support staff does
Really ? You mean the begging of page 2 right ?
Wha ?? I never gave an opinion on your opinion !! Actually until now you didn't even understand what I was trying to get across !!
Well, after almost 3 pages of explaining the idea to you (although all of the sudden you say you understood all along), only 3 people responded: TLChost, John, and YOU !
So for now, 3 people cared, obviously. But it would have been nicer if these three opinions could have been kept on the first page, <sarcasm>since we all knew what I was talking about from the beggining, right?</sarcasm>
Cheers
floyd
Verified User
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My first post:
Is the above right or wrong?
Yes we all did know what you were talking about from the beginning. We had to keep telling why we didn't like it.
What you asked DirectAdmin to do you can do yourself in a lot shorter time than all the posts you made because all you are talking about doing is making a skin change. The reason skins are open source is so you can make the changes you want. If you want a page in the ftp section to change the main main password then do it.
You made a request. We gave some opinions. DirectAdmin responded. End of thread.
Is the above right or wrong?
Yes we all did know what you were talking about from the beginning. We had to keep telling why we didn't like it.
What you asked DirectAdmin to do you can do yourself in a lot shorter time than all the posts you made because all you are talking about doing is making a skin change. The reason skins are open source is so you can make the changes you want. If you want a page in the ftp section to change the main main password then do it.
You made a request. We gave some opinions. DirectAdmin responded. End of thread.
hahahaha,.. lord please shed some light to this feller !!!
Uhmmm,.... wrong. And I just got done explaining this to you floyd !!
Man, sorry, I hope you don't think I'm rude or anything, but I am going to have to give up explaining this to you. I don't think what I'm trying to explain is that hard to understand.
In any case, I kinda did respond to John, you know ?
Would you mind letting him respond ?
Thanks Floyd
Have a good weekend !!
floyd
Verified User
- Joined
- Mar 29, 2005
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John and I essentially said the same thing in describing your request. So if you agree that John understands you then you can be assured that I understand you.
You also seem to be under the impression that if somebody responds they are somehow preventing somebody else from responding. 2 times you have said please let somebody else respond as if somehow we can interfere with that. There is no way that I can prevent John from responding. John has already responded to your request. If he chooses he is free to respond again.
You said something about posting some screenshots but you never did. That may have helped.
You don't want to make the change yourself. John might create a link from each section back to the change passwords page. Sounds like we are done here.
You also seem to be under the impression that if somebody responds they are somehow preventing somebody else from responding. 2 times you have said please let somebody else respond as if somehow we can interfere with that. There is no way that I can prevent John from responding. John has already responded to your request. If he chooses he is free to respond again.
You said something about posting some screenshots but you never did. That may have helped.
You don't want to make the change yourself. John might create a link from each section back to the change passwords page. Sounds like we are done here.