Solved Issue with Evolution-Standard skin/theme not displaying user-level information correctly

[Serg951]

I am facing a peculiar problem, it seems that the quota/disk/bandwidth information that should be displayed is simply blank, without any information.

To clarify, two screenshots: In one, the information is displayed correctly (on the right side) in the other, the page simply remains blank.

I eliminated the possibility of it being due to some browser cache, for example, by testing in an incognito window in different browsers and also on different networks.

I will also attach some more screenshots with information that may be relevant.

 

[smtalk]

May you check browser's console to see if any errors are seen there?

 

[Serg951]

Thanks for the feedback.

Yes, I was comparing it with other servers and there are some very strange reports that only occur on this server. I'll send you the prints.

Something peculiar is that the only theme in which this doesn't occur is "Refreshed", which I'll also send you the print.

 

[Serg951]

Another detail is that one of my tests was to use the /usr/local/directadmin/data/skins folder from another server where these layouts were working correctly, thinking that it could solve the problem, however, the problem persisted in the same way and I reverted this change .

I've never seen anything like this on some other DirectAdmin servers that I manage, and I haven't even been able to reproduce this same problem on them.

 

[Serg951]

Solved in ticket opened with directadmin.

The problem occurred due to the day/month formatting regarding the account creation date in the user configuration file:

grep date_created /usr/local/directadmin/data/users/*/user.conf

Incorrect (sáb ago)
/usr/local/directadmin/data/users/example/user.conf:date_created=sáb ago 20 10:00:33 2022

Fixed (Sat Aug)
/usr/local/directadmin/data/users/example/user.conf:date_created=Sat Aug 20 10:00:33 2022