license often deactivates itself.

[fianbiasa]

My client has a wordpress website, which uses membership plugins to manage its members.

Apart from using directadmin, there has never been a problem with the license deactivating itself.

The chronology is like this:

Abc.com website, installed membership plugins and for activation using a license system.

Every 12:00 midnight, the license will be deactivated automatically and must be reactivated.

Then I tried to allow the license IP using the CSF Opshield settings on DirectAdmin, the problem was resolved.

But the addons membership license was released, then I allowed both license IPs (membership and addons) in CSF Opshield.

Both licenses remain deactivated every 12:00 midnight.

What should I do so that the addons and membership licenses are not released?

 

[ericosman]

What if you disable both csf and opshield for one night?
Also, does your server have multiple ip's?
Do you see something in the logs?
Is the plugin linked to an ip or domain?
What is the name of the plugin?
Have you contacted the creator of the plugin to ask how and what?

 

[fianbiasa]

What if you disable both csf and opshield for one night?
Also, does your server have multiple ip's?
Do you see something in the logs?
Is the plugin linked to an ip or domain?
What is the name of the plugin?
Have you contacted the creator of the plugin to ask how and what?

let me try first one by one.

 

[fianbiasa]

What if you disable both csf and opshield for one night?
Also, does your server have multiple ip's?
Do you see something in the logs?
Is the plugin linked to an ip or domain?
What is the name of the plugin?
Have you contacted the creator of the plugin to ask how and what?

UPDATE :

What if you disable csf and opshield overnight?
- license still disconnected

Also, does your server have multiple ips?
- only have 1 IP.

Do you see anything in the logs?
- only ssl issue on the www.member.domain.com subdomain. (but now the ssl issue is fixed)

Is the plugin connected to an ip or domain?
- seems to be to an IP, because the vendor said to whitelist a specific IP.

What is the name of the plugin?
- sejoli.co.id

Have you contacted the plugin creator to ask how and what?
- yes, and their answer is whitelist IP

until now, the problem still occurs.

but if I put the membership website on a different server (not using DirectAdmin) the license release issue does not occur.

 

[Richard G]

Just to be sure. Check the /usr/local/directadmin/data/admin directory.
Check if the ip is in the ip_blacklist file and remove if present.
Maybe it will help if you add the ip's in the ip_whitelist file in the same directory.
That file probably does not exist yet, but that's normal, you can create it yourself.

 

[ericosman]

Hmmm, looked at the website, but besides some funny sales text's i cant find any useful info

 

[fianbiasa]

Just to be sure. Check the /usr/local/directadmin/data/admin directory.
Check if the ip is in the ip_blacklist file and remove if present.
Maybe it will help if you add the ip's in the ip_whitelist file in the same directory.
That file probably does not exist yet, but that's normal, you can create it yourself.

you mean this file ?

 

[Richard G]

you mean this file ?

No, I mean what I wrote. It looks like the ip_blacklist file is not present, so nothing is blacklisted by Directadmin itself.
But you can create an ip_whitelist file in this directory and put the update ip's in there to prevent blocking.
Also put them in your /etc/csf/csf.ignore file and reload csf and lfd for example with the csf -ra command.