License will not update

northtones

Verified User
Joined
May 2, 2013
Messages
25
Hello,

Have a server running FreeBSD 9.2 and up to this point has been running just fine. Last night when trying to log in I got the license expired message. When I tried to update manually it fails.

# ./getLicense.sh xxx xxxxx xxx.xx.xxx.xx
--2020-09-17 10:05:59-- https://www.directadmin.com/cgi-bin/licenseupdate?lid=xxxxx&uid=xxx
Resolving www.directadmin.com (www.directadmin.com)... 216.144.255.179
Connecting to www.directadmin.com (www.directadmin.com)|216.144.255.179|:443... connected.
OpenSSL: error:1407742E:SSL routines:SSL23_GET_SERVER_HELLO:tlsv1 alert protocol version
Unable to establish SSL connection.
Error downloading the license file
Error determining IP via myip.directadmin.com
Trying license relay server...
--2020-09-17 10:05:59-- https://license.directadmin.com/licenseupdate.php?lid=xxxx&uid=xxx
Resolving license.directadmin.com (license.directadmin.com)... 185.42.221.168, 69.162.69.58
Connecting to license.directadmin.com (license.directadmin.com)|185.42.221.168|:443... connected.
OpenSSL: error:1407742E:SSL routines:SSL23_GET_SERVER_HELLO:tlsv1 alert protocol version
Unable to establish SSL connection.
Error downloading the license file from relay server as well.
Error determining IP via myip.directadmin.com

Is there any way around this? I understand FreeBSD is no longer supported, but up til last night it hasn't been an issue. I am willing to move the server content to a new server, but without being able to log into DA that would be a pretty difficult.

Any help or suggestions appreciated.
 
tlsv1 alert protocol version
Unable to establish SSL connection.
I think its this?

Try this

In the Manual update section.
If you're not able to connect to port 443 on directadmin.com (https), or are not getting any results (no returned data), it may be a block somewhere on 443. For that case, you can try using port 80 to get the license. To do this, type:

echo 1 > /root/.insecure_download
and the scripts will automatically download over port 80, without encryption.
 
That worked! Huge thank you for the info! I guess I should have dug a little deeper.
 
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