Licensing Error

juststar

Verified User
Joined
Dec 10, 2013
Messages
24
Hello,
After logging in to Directadmin, I added 2 new IP addresses on the IP MANAGEMENT page. and I assigned 2 IP addresses to Reseller (admin). Then I updated the IP address for a domain in DNS management. When I restart the server I get "Licensing error"

I deleted the 2 IP addresses I just added via sFTP connection. My server's original IP address remains. Why am I getting a license error? All websites and emails are working.

"Licensing error
Request timed-out trying to reach licensing servers for license validation.
Make sure this server has internet access and connections to licensing.directadmin.com is not being blocked.
Connectivity from CLI can be checked with command:curl -f -v https://licensing.directadmin.com

If there are no errors reaching licensing server from CLI please open a support ticket."

Thanks. Best Regards.
 
"Licensing error
Request timed-out trying to reach licensing servers for license validation.

There is your answer, make sure your connections are ok, check your resolv.conf settings
Did you do this : Connectivity from CLI can be checked with command:curl -f -v https://licensing.directadmin.com ?
 
I got the same error on a fresh-installed VM due to name resolution problems.
I changed the nameservers in the network configuration, restarted Directadmin service and it was ok.
 
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