marc@zandvliet.
Verified User
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lifetime license
- Thread starter marc@zandvliet.
- Start date
Richard G
Verified User
Did you try manually via SSH?
What is the output of that (mask license numbers if displayed)?
Code:
/usr/local/directadmin/scripts/getLicense.sh auto
service directadmin restartWhat is the output of that (mask license numbers if displayed)?
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I believe we have already responded to this by ticket. The license you are referencing is a datacenter license that your provider would of provisioned along with your server rental.
I would go one step further and contact them to get the license key, then run:
If they reset the key, that could be one reason for DA to suddenly stop working, but only they can confirm this with you.
I would go one step further and contact them to get the license key, then run:
Code:
/usr/local/directadmin/scripts/getLicense.sh YourLicenseKeyIf they reset the key, that could be one reason for DA to suddenly stop working, but only they can confirm this with you.
ikkeben
Verified User
Did you buy in one amount of money?
If so we had this before may years ago , also thought lifetime, but it was a subselling or whatever over leaseweb ( where we did our host and thought buy the license that wasn't leaseweb but another in ADAM and they made the deal with leaseweb , in license info there was always lifetime in DA ADMIN) , in the end we did get a very small amount wen we moved to other company / hoster after a lot of ......
marc@zandvliet.
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I do not understand what have happend, but in the hostcompany nobody knows anyting... It iwas sold by easyhosting bv but it is taking over and nobody knows anything about the license!
Does the lifetime licentce still exist or is it only monthly ?
Does the lifetime licentce still exist or is it only monthly ?
Richard G
Verified User
Lifetime licenses still exist for those who own them at the moment. There are no new lifetime licenses sold anymore. This is already the case for 2 years now.
Does that answer your question?
However, i don't know about datacenter licenses, since that was sold seperately anyway, so maybe they still have lifetime, but I guess not.
@DirectAdmin Sales are datacenter licenses also not being sold in lifetime anymore? I presume not, but just to be sure.
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I confirmed above it was a datacenter license. Datacenters cannot sell licenses to you -- they can only bundle them with a server lease. If they want to do so for a lifetime rate, that is fine, but that doesn't mean you now have your own lifetime DA license that you can use somewhere else.
There's a really simple way of knowing: If the license is in your own account at directadmin.com, then it's your license. Otherwise, it's not.
There's a really simple way of knowing: If the license is in your own account at directadmin.com, then it's your license. Otherwise, it's not.
ikkeben
Verified User
Yes but in Netherlands there are more (sold) as (kind of) lifetime DA license so on invoice , and then also paying for server , and/ or server rackspace. But DA license was separate on invoice and also in the DA overview license as i remember.
At that time i wasn't aware of any license agreements DA.
Expect @marc@zandvliet. has same kind of experience
So the more you have info's on forum and Website maybe more are understand , but i wasn't on the forum in those day's , and you trust hoster you payed.
They also trusted leaseweb that did as they where reseller for DA .
( in 2011 i found out and tried to get the key myself)
This is part of mail in Dutch then as kind of prove that in the past more was going wrong sofar i know leaseweb in my case.
Example how we where fooled
This was then the license info in our DA panel put some dots but as you can read always as payed for one lifetime, not knowing it had to be on our own name that time and a own DA account:
Also As you can read in other Topic, some are selling hostcompany , but not handing over the DA datacentre License where the selling party try to get extra mony for that and then the new owner say no. But read in that topic if company sold then Data centre license DA go with it , only if company is quited then also DA license ofcourse.
No suprise then no-one knows while that is the way they does it saves money and time
So here to be clear to @DirectAdmin Sales another queston what happens if a Hoster ( data-centre DA license) is sold but not doing busines then after that under that company name anymore, so only take over Business and the custommers?
For those Customers with DA license at old company then DA license is expired?
I personnaly think you have to ad some in those data-centre agreement licenses, that if a hoster selling or quit company , they have to also take care of handing over complete customers and license , so the DA users are not hurt by that, is also bad for DA's good name.
If ending the company , in agreement to inform custommers about license , and for DA have for those a kind of solution on the shelve, if custommers want to go on with license , maybe doing those extending data-centre license then direct at DA for those custommers.
Sort off very simple example:
In agreements: ...So company that don't hand over datacentre licenses, then those must inform DA and customers where customers could go on in the future with extending direct license at DA then.
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Richard G
Verified User
I must say we also had 1 lifetime license from Leaseweb, but in our case they had told us that it was ours for life, but could only to be used for servers they rented in their datacenter since it was an internal datacenter license.
That was many years ago in the beginning like in 2008 and 2009, before our companies had bought lifetime licenses.
However, that was after we asked. It was not really clear in the beginning, but if I remember correctly this was mentioned in the small characters of the contract.
That was many years ago in the beginning like in 2008 and 2009, before our companies had bought lifetime licenses.
However, that was after we asked. It was not really clear in the beginning, but if I remember correctly this was mentioned in the small characters of the contract.
ikkeben
Verified User
No not in our contract and also not in that of our hoster that buy those at leaseweb. ( we payed one time fee / amount then)
Therefore we did get a part of the money back.
Was own server rackspace at hoster.
And in the license info in DA panel you see my example above also was only lifetime , only name leaseweb.
We didn't pay out hoster at the end to force the credits while tooking very long the (no,bad, nonsene) reactions from leaseweb, where we didn't had ourselves a agreement with.
I hope Marc don't have the same and old leaseweb ..... , but also if written above ending hoster company or sold / taken over could be problematic if licenses part is not handled well.
Richard G
Verified User
I did see your example, and seems normal to me as those were internal datacenter licenses owned by Leaseweb. And internal datacenter licenses were never transferrable, so not even possible to put your name or anybody else name in there.
I've never seen that anyone else except DA has or was allowed to sell external lifetime license (they were specially called external lifetime licenses for that reason).
Next to that, anyone could have known, because external lifetime license costed 299 and internal lifetime with Leaseweb was for 100 (at least at that time). So quite obvious that this would not be the same licenses.
I hope that Marc's issue can be fixed but as DA sales already stated, if a company is taken over and the new company has not taken over the licenses too, then the contract between DA and the original company is broken and the licenses become expired.
I'll keep my thumbs up for Marc.
Maybe if it's datacenter licenses and they are kept and used within 1 datacenter maybe a new agreement for internal licenses can be made. I don't know.
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I suppose you would have to look at what the datacenter says. Do they claim it to be a retail license? Did they use the words retail or external? Do they promise you can use it on any server, or is it an add-on product for the server you are ordering? Do they let you change the license to any IP, even ones outside of their network? etc. etc.
I don't mean this in a criticizing way. Especially in the early days, our product was less familiar, so maybe some people assumed a DC license was the same as a retail license? I think the-one time price made it more confusing. If somebody was paying every month, they wouldn't ask for a license to take home when they cancelled the server. With one-time fee, they think it lasts past the server lease.
I remember talking to one datacenter that didn't charge a monthly fee for server upgrades (higher capacity hard drive, more RAM, etc.). Just one bigger upfront fee. They had to stop this practice, because some of their customers thought they would receive RAM chips and hard disks in the mail, after the server rental was cancelled. So, these misunderstandings certainly do happen!
I don't mean this in a criticizing way. Especially in the early days, our product was less familiar, so maybe some people assumed a DC license was the same as a retail license? I think the-one time price made it more confusing. If somebody was paying every month, they wouldn't ask for a license to take home when they cancelled the server. With one-time fee, they think it lasts past the server lease.
I remember talking to one datacenter that didn't charge a monthly fee for server upgrades (higher capacity hard drive, more RAM, etc.). Just one bigger upfront fee. They had to stop this practice, because some of their customers thought they would receive RAM chips and hard disks in the mail, after the server rental was cancelled. So, these misunderstandings certainly do happen!
ikkeben
Verified User
Sorry @marc@zandvliet. offtopic , depends you had a end date 2038 or monthly in DA panel. ( I did , i asked about and also screenprint from that) I hope you have some about that and good luck!
@Richard G and @DirectAdmin Sales History haha:
No i am very sure did buy then in contract a lifetime key / license , this was also confirmed by the hoster i did payed a one time fee, i had there a server and payed that license one time fee, and monthly for rackspace.
They did ( the hoster not leaseweb while i didn't have a contract or buyed from leasweb but from hoster who was confident leaseweb sold them DA lifetime licenses, ( they did themself mostly CP and plesk)
Hoster gave me a credit afterwards ( while yes i was right on invoice one time fee lifetime DA license) because it seems it was not a lifetime key, but in DA panel there was the date lifetime 2038 and so on, i also asked in 2005 for the name there leaseweb, but answer was that is normal every time as we buy a key from them it is with their name, look at the end date was reply that say 2038 so is all ok.
Then 2011 i wanted the key for other server, other hoster, and waiting, then sudden the key in panel changed to monthly uhum.
So after months waiting the hoster asked leasweb to hand over the sold key, or new one lifeteme , i got a credit while it was ( should have been) yup a lifetime sold from leaseweb, and after that ( i mentioned asked for that key, it changed in datacentre monthly one in my DA panel .
| So it was from 2005 to 2011 License IP 62.148.162.107 Name in License LeaseWeb License ID 5480 Client ID 479 Valid After Tue Jan 11 08:00:00 2005 Valid Until Tue Jan 19 04:14:07 2038 Current Server Time Wed Jul 13 12:50:51 2011 Time Remaining 9686 days, 16 hours and 23 minutes Last Updated Tue Aug 2 20:03:02 2005 Changed suddenly after i asked to hand over to me as i did payed for then in this. License IP 62.148.162.107 Name in License LeaseWeb License ID 5480 Client ID 479 License Type INTERNAL LICENSE -- This special license may not be resold or transferred. For internal datacentre use only. Please contact your server provider for control panel and system technical assistance. Please report unauthorized reselling to [email protected] Valid After Tue Jan 11 08:00:00 2005 Valid Until Sat Aug 13 12:52:04 2011 Portioned License This Portioned License is a license that has a true expiry at a date father into the future than is set in the physical key. The license will automatically update to the next time period when the key's expiry nears. True expiry: Tue Jan 19 04:14:07 2038 Current Server Time Wed Jul 13 12:56:11 2011 Time Remaining 30 days, 23 hours and 55 minutes Last Updated Wed Jul 13 12:52:03 2011 |
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Actually, it is the same lifetime license. Look at the green.
What you are seeing is our introduction of portioned licenses. We didn't want someone changing the IP of the license 5 times, doing 5 installs, and now having 5 servers that will last "9686 days, 16 hours and 23 minutes."
So, our solution for lifetime licenses is that they are still good forever (True expiry: Tue Jan 19 04:14:07 2038) but they check with our licensing server every 30 days. (Just to make sure nobody is abusing the license.)
If someone tried to abuse this license check (e.g. block the IP of our licensing server in their firewall), then the server really would stop after 30 days. Otherwise, it would start a new 30-day cycle.
You will notice something else new in the 2nd output:
License Type INTERNAL LICENSE -- This special license may not be resold or transferred. For internal datacentre use only. Please contact your server provider for control panel and system technical assistance. Please report unauthorized reselling to [email protected]
It is such a coincidence, because we were just talking about people being confused about the license types (internal vs external). So, we added that message to the license information, so the customer knows it is the datacenters license, not a lifetime license they get to keep themselves.
ikkeben
Verified User
Same yes , but not good, while we did payed for lifetime on invoice ( and they told us with that older information see it is lifetime you buyed and we delivered end date 2038) , i showed RichardG mails where also the amount for DA license one time fee, Leaseweb had a kind of normal doing this that time, "subselling" saying thy where selling DA license where in the end it was one time fee for their own DATA centre license, they did do that to other Hosters where i did buy that one at that time.
That portional and internal remark wasn't there before so i did believed them as more did while if you not change, it keeps on going to work, only at the moment you want on other ip / server then ..... so after years!
As i had a own server only the rackspace monthly there, and one time DA lifetime DA license fee was on my invoice
I have also screenprints forum and prices leaseweb one time DA fee 90 euro at 2005 , where some saying not alowed, other saying DA transfered the license after the want to move the server (if that is true i can't proof it was written in screenprint i have, and my hoster also presumed Leaseweb had sold them a lifetime license DA key which they sold to me with some margin for them)
Again for Marc important if that hoster ( that did buy his hoster before) is doing also DA, if not how can he solve this. I wish him luck
I only point it out that with my real life example that @marc@zandvliet. could have had same kind of problem , he thinking he did buyed a lifetime. IF it was a leaseweb then more trapped into this.
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Richard G
Verified User
Since you mention my name I have to respond.
I've only see a hoster, which re-sold a lifetime license to you which he got from Leaseweb. The only answer I've seen from Leaseweb is that they would look into it.
Your hoster wasn't allowed to resell that license to you, because Leaseweb only sold internal lifetime licenses. As said, only to be used in their datacenter, like was stated to us when we had bought an internal license from Leaseweb.
I very much understand that somebody got the impression that it were external licenses, same happened to us and then we checked and they were internal licenses. Maybe they didn't told everybody or it was not in the contract between your hoster and LW, I don't know.
Your hoster said that this was not on the contract he got from Leaseweb. It's up to him to proove this.
I'll keep myself out of this discussion, as this is something between customers having a license issue and Leaseweb and/or DA sales.