mail delayed DAYS to some users

[rszkutak]

Hey all,
I have a couple users ( like under 25 ) who complain that email is being delayed up to 10 days being delivered to them from the actual sender. This baffles me as these users are on domain's that have little to no traffic at all, and even fewer email accounts.

My installation of DA is pretty much plain vanilla, with a twist. I am using the SpamBlocker from Jeff on the server. Since other users have not said anything about this, i naturally though that the only thing between the outside world and their mailbox was the spam filter, so i disabled it for testing.

Does anyone have an idea where i can look, what i can get from the logs to assist further ?

The users have forwarded me messages that were "delayed" and i cannot seem to find the logs with any information about them.

Thanks,
Rob

 

[floris]

You could try to turn on exim's debug feature to see why exim won't deliver the mail.

cd /var/spool/exim/msglog
exim -d -M <message_id>

Delays in delivering is not necessarely an error on your server. The receiving end may be wrongly configured.

 

[Webcart]

The users have forwarded me messages that were "delayed" and i cannot seem to find the logs with any information about them.

If you can't find these records in the logs, may be the sender's mail address has been spoofed and the original e-mails were not sent from your server actually? Just an idea.

Another thing to check is the configuration of log rotation. The missing log entries might be in the rotated log already.