Mail Delivery System delayed 48 hours

maxx123

New member
Joined
Jan 28, 2020
Messages
4
one of my customers has problems sending his mail.
Only I can not get an error message here.
can someone please help me were i need to look or what to look for.


----------------------------------------------------------------------------------------------------------------


Van: Mail Delivery System <Mailer-Daemon@serverxxx.xxx.nl>
Datum: 15 mei 2020 22:37
Onderwerp: Warning: message 1jYrC3-0002la-0c delayed 48 hours
Aan: xxx@xxx.nl
Cc:


This message was created automatically by mail delivery software.
A message that you sent has not yet been delivered to one or more of its
recipients after more than 48 hours on the queue on server1.smitpro.nl.

The message identifier is: 1jYrC3-0002la-0c
The subject of the message is: CV en motiverende brief xxx te xxx - xx xxxx
The date of the message is: Wed, 13 May 2020 15:13:03 +0200

The address to which the message has not yet been delivered is:

x.xxxxxxx@xxxxxx.nl

No action is required on your part. Delivery attempts will continue for
some time, and this warning may be repeated at intervals if the message
remains undelivered. Eventually the mail delivery software will give up,
and when that happens, the message will be returned to you.

Return-path: <xxx@xxxx.nl>
Received: from 165-45-21-31.ftth.glasoperator.nl ([31.21.45.165] helo=LAPTOP1E67JQ9N)
by server1.smitpro.nl with esmtpsa (TLS1.2) tls TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384
(Exim 4.93.0.4)
(envelope-from <xxx@xxxx.nl>)
id 1jYrC3-0002la-0c
for xxx@xxxx.nl; Wed, 13 May 2020 15:13:03 +0200
Return-Receipt-To: <xxx@xxxx.nl>
From: <xxx@xxxx.nl>
To: <xxx@xxxx.nl>
Subject: CV en motiverende brief xxx te xxx - xx xxxx
Date: Wed, 13 May 2020 15:13:03 +0200
Message-ID: <!&!AAAAAAAAAAAuAAAAAAAAAAYbYTTP2yZBpp7yhkACW3cBAMO2jhD3dRHOtM0AqgC7tuYAAAAAAA4AABAAAAArqbK745eQS4Rb15m/AJ1aAQAAAAA=@xxxx.nl>
MIME-Version: 1.0
Content-Type: multipart/mixed;
boundary="----=_NextPart_000_003E_01D62939.009619C0"
X-Mailer: Microsoft Outlook 16.0
Content-Language: nl
Thread-Index: AdYpJFGDlbh7dhqRSfiqD6l1KkXU5w==
Disposition-Notification-To: <xxx@xxxx.nl>
 

Richard G

Verified User
Joined
Jul 6, 2008
Messages
5,245
Location
Maastricht
Looks like the receiving mailserver is offline or maybe receiving user's mailbox is full.
As the message says your system will try to deliver automatically again.
 

mxroute

Verified User
Joined
Sep 24, 2019
Messages
35
You'll likely find out why it has been delayed by reading the log entry results of running this on the server:

Code:
grep "1jYrC3-0002la-0c" /var/log/exim/mainlog
 
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