Mailbox quote full

gold1234

New member
Joined
May 30, 2016
Messages
1
Dear All,

Please assist me with the issue I am having right now. I will provide as much information as possible.

I have a client who has web hosting set up with there website up and email accounts set up. The email quota is unlimited for each email account. The quota for there account in DirectAdmin is more than 5GB.

The client accidentally deleted the emails by setting an option on the laptop to remove the emails from the server once downloaded. After this we restored his account email directory (/home/USERNAME-HERE/imap/domain-name.com/email-user-name/Maildir) to the point it was available on the server.

Restoration is successful and the emails even appear in webmail.

The problem now lies with the same client receiving emails in general. He can send emails to anywhere, but receive none.

The logs show the following:
2016-05-30 22:54:23 1b6Ci8-0003EE-Vs == EMAIL.com R=virtual_user T=virtual_localdelivery defer (122): Disk quota exceeded: mailbox is full
2016-05-30 22:54:23 1b6CkB-0003GH-JQ == EMAIL.com R=virtual_user T=virtual_localdelivery defer (122): Disk quota exceeded: mailbox is full


The email box is not full. The disk space on server is enough.

[root@zeus2 Maildir]# df -h
Filesystem Size Used Avail Use% Mounted on
/dev/sda3 457G 81G 353G 19% /
tmpfs 3.9G 0 3.9G 0% /dev/shm
/dev/sda1 237M 22M 203M 10% /boot


Seems like plenty quota:

[root@zeus2 custombuild]# quota -v username-here
Disk quotas for user benningc (uid 508):
Filesystem blocks quota limit grace files quota limit grace
/dev/root 1126992* 1024000 1126400 6days 1648 0 0



So, any ideas? I even ran the command: ./build todovecot, and I got no improvement.
 
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