Majordomo problem

[SeLLeRoNe]

: >>>> approve futuro unsubscribe expert01 EMAIL
: >>> Sorry, an error has occurred while processing your request
: >>> The caretaker of Majordomo ( majordomo-owner@DOMAIN ) has been
notified
: >>> of the problem.


one jof my customers had this problem while trying to unsubscrive from mailing list.

anyone can help?

thanks

 

[nobaloney]

The email address must be a complete email address with no additional punctuation, for example:

[email protected]

If that's not working and it's just for one email address, then just use the DirectAdmin interface to manually unsubscribe.

Jeff

 

[SeLLeRoNe]

So users cannot unsubscrive automatically? Always have to pass from DA interface?

 

[scsi]

The email address must be a complete email address with no additional punctuation, for example:

address@example.

If that's not working and it's just for one email address, then just use the DirectAdmin interface to manually unsubscribe.

Jeff

Nice complete email address.

 

[nobaloney]

Yeah, I messed up. Fixed in my original post .

Jeff

 

[nobaloney]

So users cannot unsubscrive automatically? Always have to pass from DA interface?

Sure they can. It works for us. Has for at least ten years.

Jeff

 

[SeLLeRoNe]

mmmh ok, so why when they try to unsubscrive without use directadmin they receive that email as a reply?

is my customer doing something wrong?

 

[nobaloney]

I don't know.

Perhaps you can learn Majordomo, ask on the Majordomo-users list? Or hire someone to log in and look?

Jeff

 

[SeLLeRoNe]

log in the box as root or in directadmin as user?

 

[nobaloney]

I'd suggest that a root shell is going to be the place to look. I'm not sure what can be found; I used to use Majordomo heavily in a commercial enterprise, but it's been years, and even then i sometimes had to ask on the Majordomo-users list for help.

If I recall correctly, Majordomo is simply a collection of Perl scripts; you can add commands to print specific values to a log-file you create yourself.

 

[remikk]

I had the same problem. I think I found where is a problem.

In majordomo.log I have:

ABORT chown(1002, 1, "/etc/virtual/domain.com/majordomo/lists/test.new"): Operation not permitted

So I check and one file test.new have owner:group

-rw-rw-r-- 1 majordomo bin        0 2009-09-07 11:37 test.new

other files

-rw-rw---- 1 majordomo daemon  1357 2009-09-07 11:37 test.config
-rw-rw-r-- 1 majordomo daemon     0 2009-09-03 12:03 test-digest
drwxrwx--x 2 majordomo daemon  4096 2009-09-03 12:03 test-digest.archive
-rw-rw---- 1 majordomo daemon  1371 2009-09-07 11:37 test-digest.config
-rw-rw---- 1 majordomo daemon    25 2009-09-07 11:37 test-digest.info
-rw-rw---- 1 majordomo daemon    25 2009-09-07 11:37 test.info

So, I check and I changed group on file test.new from bin to daemon like others.
Then I send unsubscribe list. And works fine.
But whenever I want change settings in mailing list "test" then file test.new change group to "bin".

In /etc/virtual/majordomo/ files has owner:group - majordomo:bin

I changed it to majordomo:daemon and I think problem resolved.