my website SSL can not run.

[gztony8]

my website SSL can not run

Breadcrumbs
Dashboard / Show Users / View User
modify
Manually Change Settings
support SSL Access options have been checked

BUT
Dashboard / Show Users / View User
Domains
but Settings is no ssl icon

IN user Dashboard

Account Manager have SSL Certificates menu, but can not click and run.
how can i do now. thanks.

 

[Active8]

are you an admin or reseller ?

 

[gztony8]

admin/reseller or user is same problem.

 

[Richard G]

admin/reseller or user is same problem.

He's asking because he thought you were a user, which can't fix this problem.
But I've seen you're an admin.

Can you temporarily switch to Enhanced skin and see if the option is present in there?

If it have the same issue in there, maybe some customisation is preventing the option from appearing.
Also check /usr/local/directadmin/data/users/accountname/user.conf if the option SSL=ON is present. Just to be sure that DA switched the setting to on.

 

[gztony8]

/usr/local/directadmin/data/users/accountname/user.conf if the option SSL=ON is on already.

Cannot Execute Your Request
SSL is not enabled for this domain




another site ssl is ok , just one site have this problem in this server.

 

[Richard G]

SSL is not enabled for this domain

That is odd.
Please go to domain setup, then click on that specific domain name and doublecheck that ssl is enabled there.

Another option is to temporarily switch to enhanced skin, that's a bit easier to see, then also domain setup, and then you can see a checkbox for ssl and cgi, and ssl should be checked there too.