No access to DirectAdmin WebGUI

cryptodan

cryptodan

Verified User
Joined
Oct 10, 2008
Messages
75
I am unable to access DirectAdmin via the web, as i get the following:

Unable to connect

Firefox can't establish a connection to the server at 24.227.161.119:2222.

* The site could be temporarily unavailable or too busy. Try again in a few
moments.

* If you are unable to load any pages, check your computer's network
connection.

* If your computer or network is protected by a firewall or proxy, make sure
that Firefox is permitted to access the Web.
Click to expand...
I am also unable to access mail via web mail and external web clients like Windows Live Mail, Thunderbird, Outlook, and others. I get a connection refused on port 25 and 110, however, those ports are open and listening.

I am only able to access websites and that is it.
 
Last edited:
Must be a firewall somewhere blocking it. Maybe your isp is blocking the ports.
 
It is a business account through roadrunner, it all stopped working a few days ago.
 
floyd said:
DirectAdmin is not running on the ip.
Click to expand...


Yes it is running on the IP address as the IP Address is statically assigned to the box. It quit working 5 days ago, I have verified all settings and they are correct. I can use a text based web browser on the box to go to the Direct Admin Site. However, I am unable to access it via web GUI.

If its not running on the IP address then how do I get to back to running on the IP?
 
Now I do not even get the apache page on that ip.

Is RoadRunner really your data center?
 
The server is up and running I can only get to one site and that is mine all other sites that are hosted on that server via DirectAdmin are down and inaccessible. My site in my signature is the only that is accessible to the outside.

Mail is working fine, sshd is working fine.

However, BIND and DirectAdmin, are not functioning. When I do a dig or host on any name but my own I get a DSN Server failure. I have 5 other sites hosted on my DirectAdmin Admin account and those don't even work.

This all started when the system was moved/rebooted to another place within the office. The time got all messed up due to a failing CMOS Battery, and that caused all PID's to have the time stamp of 08-15-2005. I restarted all Daemons and this has not fixed it. I updated all the serials on the zone files for bind manually, and restarted named. However, this has resulted in nothing. I did get mail working, but if people are able to check email via mail.server.com then DNS is working properly.

Did my directadmin install become corrupted when the bad time was set?

I Have tried reacquiring the license, and it downloads it just fine and installs it. However, no direct admin access still persists.
 
My site in my signature is the only that is accessible to the outside.
Click to expand...

No its not.

You have another problem that has nothing to do with DirectAdmin.
 
Bind seems to be working and answering.

Code: 
[root@server ~]# dig cryptodan.com

; <<>> DiG 9.3.6-P1-RedHat-9.3.6-4.P1.el5_4.2 <<>> cryptodan.com
;; global options:  printcmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 22973
;; flags: qr rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 0, ADDITIONAL: 0

;; QUESTION SECTION:
;cryptodan.com.                 IN      A

;; ANSWER SECTION:
cryptodan.com.          14344   IN      A       24.227.161.119

;; Query time: 40 msec
;; SERVER: 8.8.8.8#53(8.8.8.8)
;; WHEN: Mon Apr  5 13:09:32 2010
;; MSG SIZE  rcvd: 47
 
Actually the result I got from dig came from google's cache. Your ip is not answering for DNS.

Somebody has a firewall blocking you to the outside. You can stop the firewall on your server and see if that fixes it. If that doesn't then you need to check with your provider to see if they are blocking those ports.
 
I wouldnt think that RoadRunner would block ports on a business account. The funny thing is that last nite my site was accessible.
 
Dan, if you're not willing to check something because it worked a few days ago you're never going to find the problem.

Make sure you turn off the firewall on your server.

If that doesn't help, then try creating a private network (192.168.x.x, for example) and using either a local router, switch, hub, or crossover cable between your local machane and a second NIC on your server, running on the same private network.

If that works, then likely RoadRunner is now blocking the ports, whether or not it did before.

If it doesn't work, then you've likely (though not absolutely) got a server problem.

Note that either the server isn't listening on the IP# you gave (check with the following command:)
Code: 
$ ifconfig | grep inet\ addr
Or RoadRunner is blocking something; I can't ping or traceroute to the server.

The last router I get to on a traceroute is:

gig0-2.austtxac-ubr1.austin.rr.com (24.27.13.222)

Something is blocking traceroute between that router and your server; perhaps they've got a firewall there.

Jeff
 
It has been resolved apparently after talking to RoadRunner it became operative again, but I would like to know why my website and mail worked when other sites didn't but mail worked fine.
 
cryptodan said:
but I would like to know why my website and mail worked
Click to expand...

It did not work from the outside. You were probably looking at a cached page on your computer or something like that. But I could not see it at all.
 
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