NS Timeout

[hci]

I have a user complaining that a certain domain cannot email them. It always bounces or takes days to get through. I cannot seem to find any problems on our end though and have no one else complaining and lots of email accounts(>1000).

Anyway, the domain there emailing from seems to score very poorly at DNS report.

DNS Timing
http://tinyurl.com/craov

DNS Timing
http://tinyurl.com/b98nl

Seems as though there DNS server/s are very slow. The error they seem to get is this.

>>451 bbwi.net: Name server timeout

Is there anything I can do on my end with configuration on the Directadmin server? I am running on Fedora Core 2 right now. My Internet connectivity is with AT&T and out right rocks. My domain gets high scores at Dnsreport.com and Dnsstuff.com. What can I do to fix this?

Matthew

 

[vandal]

yeah those are bad scores.

I had a similar problem and it appeared my zone for my master domain (the one my users use for their name servers) was not configured correctly and once I fixed that the problems went away.

 

[hci]

>>yeah those are bad scores.

The Inter-hab domain is not under my control though. Bbwi.net is and it scores very good from what I can tell. The Inter-hab domain is having trouble emailing my users. Any idea why? They blame me I guess.

I have no idea what to do next. According to there error messages my nameservers are timing out. According to websitepulse my DNS and SMTP have not had any problems in past week since they started monitoring. I did reboot once if you count them catching that.

Matthew