Owned IP not working once assigned

D

dttech

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Mar 16, 2010
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I have assigned my website with its own IP for SSL reasons. After doing this I no longer have any connectivity to the website. I have tried this twice now and have had the same result on different IP addresses. The IP addresses are live and working as they work on another server.

We are running Directadmin on Debian 5 and when I do an ifconfig from the ssh console I get eth0 (Public IP address) and also eth0:0 which has the new dedicated IP on it.

Any help would be appreciated.
 
It takes time for dns to update after you change ip.
 
You should follow the guide in the knowledgebase for changing ip's.
 
I have tried following the knowledgebase but it hasnt worked for me. I know that DNS takes time to change but I have had it in a non working state after an IP address change for about 72 Hours at which time I changed the IP address back and it only took 1 hour to propogate at the .nz level.

Any Ideas would be greatly appreciated.
 
Then you have to verify by looking in the http config that the ip is right. Then after doing that you can verify on the dns server that the ip is matching that of the virtual host.

dig +short @127.0.0.1 www.hostname.com

You can replace 127.0.0.1 with the ip address of your dns server to get a reply.

If the returned ip matches that of your virtual host then theres no reason it wouldnt be working correctly unless something else is miss-configured.

On your client:

Clear the cache in your browser and flush your dns.

Verify that the ip is correct on your client pc by opening command prompt and pinging the website domain that you are trying to visit.

If you use firefox download this addon https://addons.mozilla.org/en-US/firefox/addon/590/

This addon will show you what ip address you are on in bottom right corner of your browser.
 
Next time give us the domain and ip address and we can help you more.
 
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