[email protected] can't recieve mail, but [email protected] can ?!

Hello,

I'm guessing your hostname is not set properly.
This is the related guide:
http://help.directadmin.com/item.php?id=16

I'm assuming that the hostname is set to domain.com, when you'd want it to be set to something like server.domain.com

Admin Level -> Admin Settings -> Servername

to change it.

Make sure it resolves as well.
The hostname value must not be a domain you're using.. so cht.com cannot be your hostname, but server.cht.com can be.

John
 
Thanks for your reply,
At the beginning of the DA installation, I saw the readme file wrote that cannot use domain.com as the server's domain, so I already use xxx.domain.com as my server's domain, and cht.com is my client's domain not my domain registry in the DA, so I'm surprised this situation happens.
Is there any possibility that could cause this situation ? thanks.
 
if you guys still having this problem that owner of a domain..can't recieve email....and in EXIM mainlog you get a FROZEN msgs...

just change (inside DA panel) the owner of the domain password...

and everything will flow...i don't know why..but i had that problem in the beginning...i've changed domain owner passwd and all went well..

Stay Fresh!
 
Interesting. The only way that could happen is if you didn't download email and filled up all the allowed user space. Then if with a new password you could download your email, you'd get the space back.

If email is frozen it's because it cannot be delivered to a mailbox. Mailbox delivery has NOTHING at all to do with whether or not a user can log in with a password to get the email, except of course, if because of that the mailbox gets filled.

Jeff
 
Old thread... I know...

But I have this same problem. owner@ does not work and user@ does. Have this problem on all my servers, but only noticed this now because I started with resellers a while ago and they use usernames like mike@ as the owner of an account, I use numbers and letters for a username so that is never used as an emailaddress.

I did read the entire thread and there is no real answer yet so did someone find a cause of this ?
 
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When I add the servername to /etc/virtual/domains file then it works...

so;
- mike is the DA user
- mail sent to [email protected] will not bounce when the servername is in /etc/virtual/domains
But that is not a solution.

In exim.conf we have:
domainlist local_domains = lsearch;/etc/virtual/domains

When I change it to:
domainlist local_domains = lsearch;/etc/virtual/domains : $primary_hostname
Then it works.

So in my opinion this should be changed in the exim.conf to solve this:
domainlist local_domains = lsearch;/etc/virtual/domains : $primary_hostname
 
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You can change it if you wish. For more of is it's unnecessary because DirectAdmin, if you manage your hostname properly, installs the hostnamel in the /etc/virtual/domains file automatically. The rest of us follow this knowledgebase article.

I have no idea why your DirectAdmin install didn't put the hostname into the /etc/virtual/domains file, but one possibility is you changed your hostname from the command prompt after you installed DirectAdmin.

Jeff
 
Ok; my assumption was that /etc/virtual/domains was generated from directadmin every time so that change would be lost.

>>but one possibility is you changed your hostname from the command prompt after you installed DirectAdmin
That could be the reason, but anyway... Glad to know what the reason is and what solutions can be used.
 
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