people are not getting my e-mail?

greysky

New member
Joined
Aug 29, 2006
Messages
1
Can anyone help me..all of a sudden , AOL, Yahoo, G-mail, Hotmail are now reading anything from me as spam. My clients arenot getting important e-mail from me...why is that? Can you anyone out there help?

Thanks

Chris Vaglio
Grey Sky Films
 
Those hosts will generally give you some information as to why they're rejecting you. Check your /var/log/exim/mainlog to see if you can find any messages.

Usually, it means youre IP has been added to sorbs if it just happened all of a sudden.

John
 
If it is going to their spam folders, then you need to insure a few things are set correctly first. You want to make sure your reverse DNS maps back to your mailserver and that you have an spf record set (DA does that by default). Try going to dnsreports.com and put one of your domain names in, it will tell you if it sees a problem. Another test to do, is the "Spam database lookup" on dnsstuff.com, if you are listed in red in anything other than the ones marked "should not be used" then that could be your problem.

If all of that is clean, then you need to speak with each of the big Email providers to whitelist your host. Most will do that that after a few emails, except for Hotmail and MSN (they require you to pay a few thousand dollars a year to be whitelisted).
 
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