Hi there - we're transferring client POP3 accounts to a new system that uses DA - our old control panel allowed client POP3 accounts to both save and forward email to an offsite address.
I can't find that option with DA. Can you advise or recommend anything?
We had a user's email address both storing to a POP3 on the server AND forwarding to an MSN account simply by setting up an email account AND a forwarder i.e. [email protected] is an email account AND [email protected] forwards to [email protected]
But that's been there for ages, not new for this release.
As for the error, check your /var/log/exim/mainlog to make sure the msn email isn't being blocked for some reason. Also check the /etc/virtual/domain.com/aliases file to ensure the forwarder is still there.
Just had a punter moaning that their forwarding has stopped. I setup a forwarder without a popbox and it worked a treat, setup the pop box and forwarding (left the forwarder there and removed reset it) and all I get is mail into the pop box.
Forwarders elsewhere that dont have pop boxes are working a treat.
ie. I commented them all out as they were uncommented in the file, cant remember why I done this, but I did search the forums for a problem I was having that needed this done...
First... let's make sure which mailboxes you're writing about. Are you writing about virtual (mailbox only) users? Or the main account users? For the main account users, forwards will override local mail receipt.
Second... removing virtual_aliases_nostar (which is what you did by commenting it out) will cause the problem you report. Try to figure out why you removed it.
1) The user site, Email Accounts, POP3 account is the account we are chatting about, not admin, it was working by the sounds of things from the user until I did the other bit for eSupport
I commented out virtual_aliases_nostar section because of Kayako eSupport from recollection, it was something to do with the duplicating of tickets, and pipeing email to a command line file.
Does that help?, or do you want to know why I did it for the reasons above (cant bloody remember, slept sinse then) but I think it was because of duplicate tickets and pipeing of email.