markfarrar
New member
- Joined
- Feb 18, 2007
- Messages
- 2
Hi!
I am a complete novice to all of this, having only had our own dedicated server account recently.
Apologies in advance for the long post.
We're experiencing a number of problems with the four domain names we have hosted on this dedicated server:
1. Some incoming email is not getting through to us. On two of the domain names, I have a catch-all email address set up, and on the other two domanis, I've set up a specific forwarder. All of the email addresses to which incoming emails are forwarded work fine.
2. One of our sites has very sluggish responses, sometimes taking tens of minutes to return a page.
I'm wondering if DNS settings are causing the issue, so here's a quick background.
When we created our dedicated server account, we asked them to set it up with friendsoftheplanet.com.
However, we found that we were unable to set up a website using that name, as it was already allocated as the hostname.
We therefore changed the hostname on the server to friendsoftheplanet.biz.
Our domain names are registered with namecheap.com.
On namecheap, I registered the two nameservers (ns1.friendsoftheplanetbiz and ns2.friendsoftheplanet.biz), and once that was accepted, I then set the nameservers for the domain name friendsoftheplanet.biz to point to those two newly-created nameservers.
I then also pointed four of our domain names (friendsoftheplanet.com, friendsoftheplanet.biz, wereallylike.com and giveyourbossthefingerfor10bucksorless.com), also registered through namecheap, at these two new nameservers.
All of this was done at least one week ago.
However, if I do a DNS check on any of these servers, all it returns is the two NS records and a PTR record that was set up by our server company.
If I check the nameservers, then it can find no IP Address to go with that name.
On my DA control panel, all four of these domain names have a full set of DNS records defined, but I guess these are not being used if I'm using namecheap's nameservers?
So, here are my questions, I think:
1. Would the apparent lack of A and/or MX records cause some, but not all, incoming emails to either bounce or go down a black hole?
2. Would the apparent lack of an A record cause our website (giveyourbossthefingerfor10bucksorless.com) to be super slow?
If this is the case, how can I resolve this? I can see no options no namecheap for adding any DNS records. (Their help screens suggest you can only add host records if you use their nameserver, which I guess I'm not doing if I've pointed the domains at ns1.friendsoftheplanet.biz and ns2.friendsoftheplanet.biz?)
Like I said, I'm a complete newbie here, so apologies if I've done something really stupid.
Many thanks,
Mark.
I am a complete novice to all of this, having only had our own dedicated server account recently.
Apologies in advance for the long post.
We're experiencing a number of problems with the four domain names we have hosted on this dedicated server:
1. Some incoming email is not getting through to us. On two of the domain names, I have a catch-all email address set up, and on the other two domanis, I've set up a specific forwarder. All of the email addresses to which incoming emails are forwarded work fine.
2. One of our sites has very sluggish responses, sometimes taking tens of minutes to return a page.
I'm wondering if DNS settings are causing the issue, so here's a quick background.
When we created our dedicated server account, we asked them to set it up with friendsoftheplanet.com.
However, we found that we were unable to set up a website using that name, as it was already allocated as the hostname.
We therefore changed the hostname on the server to friendsoftheplanet.biz.
Our domain names are registered with namecheap.com.
On namecheap, I registered the two nameservers (ns1.friendsoftheplanetbiz and ns2.friendsoftheplanet.biz), and once that was accepted, I then set the nameservers for the domain name friendsoftheplanet.biz to point to those two newly-created nameservers.
I then also pointed four of our domain names (friendsoftheplanet.com, friendsoftheplanet.biz, wereallylike.com and giveyourbossthefingerfor10bucksorless.com), also registered through namecheap, at these two new nameservers.
All of this was done at least one week ago.
However, if I do a DNS check on any of these servers, all it returns is the two NS records and a PTR record that was set up by our server company.
If I check the nameservers, then it can find no IP Address to go with that name.
On my DA control panel, all four of these domain names have a full set of DNS records defined, but I guess these are not being used if I'm using namecheap's nameservers?
So, here are my questions, I think:
1. Would the apparent lack of A and/or MX records cause some, but not all, incoming emails to either bounce or go down a black hole?
2. Would the apparent lack of an A record cause our website (giveyourbossthefingerfor10bucksorless.com) to be super slow?
If this is the case, how can I resolve this? I can see no options no namecheap for adding any DNS records. (Their help screens suggest you can only add host records if you use their nameserver, which I guess I'm not doing if I've pointed the domains at ns1.friendsoftheplanet.biz and ns2.friendsoftheplanet.biz?)
Like I said, I'm a complete newbie here, so apologies if I've done something really stupid.
Many thanks,
Mark.
