I had created 1 reseller on 1 IP, under which I created 3 domains (though I created no additional users). I was having a problem resolving one of the domains, so I created an additional user under that reseller (which was on the same IP), and assigned the domain under that, which resolved that problem. However, while the domains all resolve, now I am unable to access the FTP's for my other two domains from the original user on that same IP. No matter what I do, they will not connect.
I tried removing that user I created, but the IP's status still says shared, and it shows no owner; moreover, I'm unable to assign the orginal user back to that IP.
Has anyone got any suggestions as to how to fix this? The data is still in those folders, but I'm unable to create accounts to access it, save for the original account that was created when I created that reseller (and that's insufficent).
Thanks,
Patrick
I tried removing that user I created, but the IP's status still says shared, and it shows no owner; moreover, I'm unable to assign the orginal user back to that IP.
Has anyone got any suggestions as to how to fix this? The data is still in those folders, but I'm unable to create accounts to access it, save for the original account that was created when I created that reseller (and that's insufficent).
Thanks,
Patrick