Hello John. The way the default system email account is setup today, is very very problematic, and only create alot of trouble on shared hosting servers.
Please make global changes to setup of DirectAdmin, so that the default email account that is created upon account creation, is marked as a "Forwarder only" email account in DirectAdmin email account page, and that both
[email protected] and
[email protected] is forwarding to the external email address that is set for the customer when the account is created.
Any changes you do regarding this, no matter how you decide and what you decide to do, would be a big improvement over the way it works today. Today it does not work, today it only creates trouble on shared hosting server.
I just deleted 20000 thousunds email in a inbox that was from a user creating a cron job that did not work, and it sent out email to
[email protected] everytime the cron job run. And the user did not chkeck the default email account, most users never use that default email account, they only use email accounts they create themself.
Same problem is all the time when user send email newsletter from php scripts, and many recipients email does not work and bounce back to
[email protected], but again the customer does not use the default email account, and the emails will never be read.
This does not work and need change - any change at all would be to the better. Todays way this work, is not working. I have been frustrated about this for 3 years now, and been worry about it every week!