Problema serio con soporte

[hoba]

El sistema de tickets no está activo y desde el 27 de marzo no ha recibido respuesta a mis correos. Ya van varios meses sin solución, pese a que antes el soporte sí respondía con normalidad. Necesito atención urgente y una explicación clara.

 

[dmtinc]

y que inconveniente tienes? tal vez te podamos ayudar aqui los usuarios del foro.

What is your issue? May be we can help you with your problem here in the forums

 

[zEitEr]

Translated with Google:

The ticket system is not active and since March 27 I have not received a response to my emails. It's been several months now without a solution, despite the fact that before the support did respond normally. I need urgent attention and a clear explanation.

I guess you're trying to reach your hosting company. A ticket system in the control panel is probably not the best way to contact a hosting support with multiple servers, as well as we hardly can help you here. These are community forums where we share experience and help each other. So if you need a reply from your hosting company you might try and contact them through their official site.