Problems with Email Delivery [in and out] (exim)

[ganesh.rao]

Hello,

There seems to be a problem with exim. Not too sure why it is being cause and how. Email sent from applications (php scripts) silently sit in the queue for hours/days. They have valid email addresses to deliver, but still they don't, nor do they freeze.

I am no expert at Unix/DA or Exim, as usual, I just wanted to restart the service and did "service exim restart". This is what it gave me...

Shutting down exim:
Starting exim:

It doesn't give [ok] output. I also tried /sbin/service exim restart if in any case that had to do with the problem.

Also one more problem is, if I send an email to domain on the server (catch-all enabled) it again lines up in the queue. If I try the "Retry" button, it says "List Processed" but when I go back to the page and refresh, that email is still there in the queue. I checked my Inbox, if the email had been delivered unfortunately it hadn't.

If there is anything that you can do to help me out, please help me as this is a production server and loads of things are falling back due to this issue.

Best Regards,
Ganesh Rao

 

[nobaloney]

Have you studied your exim mainlog file? Generally this happens when you don't have working caching DNS for your server.

Jeff

 

[ganesh.rao]

Have you studied your exim mainlog file? Generally this happens when you don't have working caching DNS for your server.

Jeff

We are using OpenDNS.com for DNS resolution as we do not have any dedicated DNS resolution servers.

 

[nobaloney]

You still didn't write anything about your study of your exim mainlog file.

Does your firewall allow both inbound and outbound traffic for both TCP and UDP traffic?

Did it ever work?

There's not much we can help you with since you don't give any specific information. What's a domain to which email is failing? What does your exim mainlog file say about the attempt? What's the contents of your /etc/resolv.conf file?

Jeff