Reseller : cant edit DNS of users!

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Sorry if you feel I wasn't civilized :o it wasn't my intention to upset you.
I just did a modest contribution to the subject because I have experience in software design. What's asked here is an exception to a well implemented model (sysadmin/manager/customer), and IMHO shouldn't be accepted.

My opinion (or "my 2 cents", like I said) means that you can think about it differently and you can share your motives, but there is no point on heating up; no hostility at all.
I guess that's the same for the others.
 
Sorry if you feel I wasn't civilized
I wasn't directing my statement specifically at you. I understand your point of view and respect that. I guess I just had a rough day in general and wasn't expecting a bunch of criticisms to what I thought was an innocuous post.

Back to the issue at hand however, I do understand your issue of having a cleanly separated model for the control panel and I completely agree with that. In this particular case, however, the DNS administration is one area that I think would be useful to a reseller not only for the sake of saving time (however little it may be) but also for the ability to add zones without having to add dummy user accounts for sites not hosted on the server. If this is already an option for resellers then please let me know. Some admins may not want resellers to be able to do this, but in my situation it would be nice.

Also, considering that the DNS administration is already available to the admin level, then I don't think it breaks the "model" to add it to the reseller level. Otherwise you could just argue that an admin should also just log in as the user to edit DNS settings.

Anyway, that's my 2 cents (or maybe more like 2 bucks) on the subject. :D
 
I'm sorry if you saw my post as hostile. Surely you realize that every time there's a new post to a thread that thread goes to the top of everyone's list of new posts... it wastes a lot of everyone's time if the post is not relevant to the original discussion.

You're right; the thread has served its purpose. It's now closed.

And I'm sorry if you think my suggestion that you actually post in the Feature Request subforum is hostile. It was meant as a simple suggestion as to how to get your suggestion considered.

Jeff
 
In this particular case, however, the DNS administration is one area that I think would be useful to a reseller not only for the sake of saving time (however little it may be) but also for the ability to add zones without having to add dummy user accounts for sites not hosted on the server. If this is already an option for resellers then please let me know.
It's not. To allow resellers to create DNS accounts separately you also need to have a way to limit the amount of DNS zones and even records in zones, that they can create; otherwise your reseller can buy your least expensive reseller account and build a huge DNS hosting business on top of it. So there's a good reason, at least for now, to limit DNS changes to users for the domains they set up; those limits are already built in to DirectAdmin.

Another consideration is that for better or for worse, DirectAdmin checks to see if a domain exists on the server by looking at the zone files. So if a reseller sets up DNS first, and then sets up the user, the user creation will fail.
Some admins may not want resellers to be able to do this, but in my situation it would be nice.
Then you've got three options :) :

Build a plugin, hire someone else to build a plugin, or create a Feature Request in the proper forum.

Jeff
 
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