Hello All,
One of my resellers complained he is now receiving "Reseller xxx has used up 100% (or more) of his disk space" messages.
For some reason, that reseller does not have users, currently, he only has his own domains under his "user level".
When I check the reseller account, I see his disk usage is, say 2100 MB out of the 2048 he has. Then I log into his account. On his "reseller level", see the same info. Then I go to his "user level", choose one of his domains, "Summary/log/statistics" and click "update" next to his disk usage. The space indicated there will go well below the disk space limit...
How are usage figures calculated?
Regards,
hkr
One of my resellers complained he is now receiving "Reseller xxx has used up 100% (or more) of his disk space" messages.
For some reason, that reseller does not have users, currently, he only has his own domains under his "user level".
When I check the reseller account, I see his disk usage is, say 2100 MB out of the 2048 he has. Then I log into his account. On his "reseller level", see the same info. Then I go to his "user level", choose one of his domains, "Summary/log/statistics" and click "update" next to his disk usage. The space indicated there will go well below the disk space limit...
How are usage figures calculated?
Regards,
hkr