Reverse DNS

[seanst]

I have a reseller account and now all of my clients that are on named based accounts are having their emails treated as spam and their emails are getting rejected by their own isp if they are forwarding them to their real email accounts because of reverse dns problems.

I went to www.dnsstuff.com and ran a reverse lookup of one of my own domains and found that there was no entry that pointed back to the original IP. All of my domains are going to the following error. I was unable to forward mail from this domain to my account with my isp because of the reverse dns issues. Here is what it said at dns report.

69.56.191.XX PTR record: XX.69-56-191.reverse.theworld.com. [TTL 86400s] [A=None] *ERROR* A record does not point back to original IP.

But I need it to say 69.56.191.XX PTR record: XX.XX.69-56-191.reverse.MYDOMAIN.net

This information is the hosting provider for the server that I am on and does not represent my business of DOMAIN.net.

1. How do I change this information and replace it with my own. I found this link to explain it.

http://help.directadmin.com/item.php?id=21

Is this the right steps to take for my main account or do I need to do something else.

Do I just add this for the main reseller account or for each individual domain.

2. I am using two main ips for domain.net and ns1.domain.net plus 6 individual ips for specific domain accounts.

Right now my name servers and main reseller account do not have a pointer record.

Here is what mine says in domain.net.db under the var directory:

$TTL 14400
@ IN SOA ns1.domain.net. root.domain.net. (
2004081104
7200
3600
1209600
86400 )

domain.net. 14400 IN NS ns1.domain.net.
domain.net. 14400 IN NS ns2.domain.net.

ftp 14400 IN A 69.56.191.xx
localhost.domain.net. 14400 IN A 127.0.0.1
mail 14400 IN A 69.56.191.xx
ns1 14400 IN A 69.56.191.xx
ns2 14400 IN A 69.56.191.xx
pop 14400 IN A 69.56.191.xx
domain.net. 14400 IN A 69.56.191.xx
www 14400 IN A 69.56.191.xx

domain.net. 14400 IN MX 0 69.56.191.xx
domain.net. 14400 IN MX 20 domain.net
domain.net. 14400 IN MX 0 domain.net.

domain.net. IN TXT "v=spf1 -all"


3. If I change this domain record to reflect the nameserver and main domain account what happens to name based domains that need to resolve to it's own domain but with a shared ip address.

Will they show up correctly and not get returned as spam from the ISP providers.

I would appreciate some steps to follow to get this resolved and a detailed how to.

Thanks

 

[nobaloney]

You waste an awful lot of time typing your post if you don't give us your real IP#.

There's NO WAY to troubleshoot DNS if we don't know your IP#.

Additionally, hiding it is hiding an entry that is meant to be public on the world's largest distributed database.

In order for any of your sites to be visible on the net you must allow the entire world to know your IP#. So why hide it from those of us who are trying to help you?

We need to know the main server IP# as well as your server IP#, to determine who is responsible for your reverse DNS.

But to save even more of your valuable time:

It's most likely your hosting company; your best bet is to take this issue up with them, since most likely only they can fix it.

Jeff