Does the file for that domain exists in: /etc/dovecot/conf/sni/?
Yes
Does the certifices you created include the host you're using on the mail client? (ex. mail.domain.tld)?
Yes
Can you provide the domain name?
One example - refs.org
Have you tried to rewrite all the configs? /usr/local/directadmin/custombuild/build rewrite_confs
No - why should I have to? I updated via DA control panel as a user, not as an admin. This process shouldn't be that difficult.
Is mail_sni=1 in your directadmin.conf file?
Yes - as it has been all along.
Everything was working fine until I updated the certs.
As a side note and probably better posted in a separate post, but here goes....Frankly, I hesitated to post, but as DA's documentation sucks. In my not so humble opinion, John and everyone else who may be working on updates should stop right now and spend however long it takes to update the OFFICIAL help/documentation site.
My understanding is that the forum here is supposed to be for users helping users, with some occasional official DA announcements scattered, but it has become the quasi-official support site because the official DA help site,
help.directadmin.com is nothing more than a lazily made patchwork of documents.
I am a metaphor person - The official DA help site is the owners manual for a 2004 Volvo for people owning a 2019 Volvo, with loose leaf sheets of old and updated information and other scraps of 'paper' scattered everywhere, and the user can't always discern what is still current and what is outdated. Some are copyrighted 2003, some 2018, and all sorts of combos in between. Some 2003 pages are still valid today. Some 2017 pages are now outdated. What a total complete mess.
I do LOVE DirectAdmin because of all the user friendly configurable options ... but the OFFICIAL help site is a clusterF* . Shame on DA.
The last time a list was made for the various DA.conf variables is now 10 years old. That's Totally inexcusable. Why should Anyone have to Google or hunt through this forum of 50,000+ posts to find what should be easily and readily available in a Current document? Shame on DA.
CustomBuild by Marty is very well documented here in the forum - exceedingly well. Why is it not done as well on the OFFICIAL help site? Shame on DA.
Before John and the contributors put out a new update, they owe it to themselves and to admins, to resellers, and to users to UPDATE the OFFICIAL site. NOT everyone who uses DA is an admin. Lately, the feature updates are being written as if the end reader is supposed to have a full understanding of DA history and a level of technical knowledge as great as the writer's. (try dumbing it down for those not as savvy). A new user to DA or those who don't spend their entire lives on DA Forums can find the reading challenging and the documentation wanting.
If John and the team are going to make a 2019 model of DA - you owe it to have a 2019 owners' manual to go with it. Anything less is unacceptable.
My rant is because all I did was update my certificates on a perfectly working system and now mailsni is broken. I'm not the first to experience this issue. Where on the official help site can I find checklist of things to do ? It's not there.
End of rant.
I'll rebuild - and I shouldn't have to do that.
Mike Brown