Sites not showing up in backup area

Hello,

The screeenshot shows a page "Admin Backup/Transfer" from an admin level in DirectAdmin. It is supposed to list users only, not their sites. If you don't see a number of users there, then you might check whether or not you see them on a "Show All Users" page in the DirectAdmin.
 
Hello

"Show All Users"
I see on the screen that the hosting I am migrating to is open and running.

"Modify Backup Schedule"
I cannot see the user I am migrating to, that user is not there.
 
I see on the screen that the hosting I am migrating to is open and running.

If a user account exists in directadmin and can be seen on the page "Show All Users", but is missing on the page "Admin Backup/Transfer" on an admin level in DirectAdmin, then it might be an evidence of a broken setup.

To fix the issue you might try the following scripts:

- https://docs.directadmin.com/direct...l#how-to-run-fix-da-user-sh-for-all-the-users
- https://docs.directadmin.com/direct...how-to-rebuild-all-resellers-users-list-files
 
Hello

/usr/local/directadmin/data/users/admin/users.list

There was no user in the above location. I just added the username to the above location. It was seen in the backup area. I did not do anything else
 
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