Hello, i am having issues with receiving email from one particular email address only when there is an attachment. I am not sure what's the content of attachment but it's from known entity i would like to receive their email, so added their email address with wildcard in
SpamAssassin->Whitelist E-mail -> *@sendingdomain.com
Their email was still rejected with following error
I understand mail was rejected because of suspected "YARA" error, but my question is if email domain was added to whitelist then email should have been received instead of rejected.
Thanks
SpamAssassin->Whitelist E-mail -> *@sendingdomain.com
Their email was still rejected with following error
2026-09-08 13:23:12 1x41PS-00000000000-2Rff H=mail-ww.outbound.protection.outlook.com (coo.outbound.protection.outlook.com) [11.111.11.11]
X=TLS1.3:TLS_AES_256_GCM_SHA384:256 F=<[email protected]> rejected after DATA: Message for [email protected], [email protected] denied - virus of harmful content (YARA.SIGNATURE_BASE_SUSP_Reversed_Base64_Encoded_EXE.UNOFFICIAL)
I understand mail was rejected because of suspected "YARA" error, but my question is if email domain was added to whitelist then email should have been received instead of rejected.
Thanks