Spool file not found

[gentlego]

Hello,

We have a problem with sending mails from server where DirectAdmin 1.49.1 is installed (CentOS 6 with latest updates to 6.7). I've done some digging through /var/log/exim/mainlog with exigrep and I see there is a lot of messages like this below.

2016-02-08 09:12:13 1aSgvd-0006mU-78 <= [email protected] H=(srv) [127.0.0.1] P=esmtpa A=login:[email protected] S=933 [email protected] T="Re: test" from <[email protected]> for [email protected]
2016-02-08 09:17:13 1aSgvd-0006mU-78 H=mx4.domain2.com [xxx.xxx.xxx.xxx]: SMTP timeout after initial connection: Connection timed out
2016-02-08 09:17:22 1aSgvd-0006mU-78 Spool file 1aOhHJ-0004C9-Lu-D not found
2016-02-08 09:17:22 1aSgvd-0006mU-78 Spool file 1aOh8C-0002N1-2L-D not found
2016-02-08 09:17:22 1aSgvd-0006mU-78 Spool file 1aLnGQ-0002j0-Cu-D not found
2016-02-08 09:17:22 1aSgvd-0006mU-78 Spool file 1aItRG-00058C-04-D not found
2016-02-08 09:17:22 1aSgvd-0006mU-78 Spool file 1aIsQy-0001EX-2t-D not found
2016-02-08 09:17:22 1aSgvd-0006mU-78 Spool file 1aIsOj-0000nz-OR-D not found
2016-02-08 09:17:22 1aSgvd-0006mU-78 Spool file 1aIsNa-0000bE-Ja-D not found
2016-02-08 09:17:22 1aSgvd-0006mU-78 Spool file 1aIsN9-0000Uv-RS-D not found
2016-02-08 09:17:22 1aSgvd-0006mU-78 Spool file 1aIsMV-0000Lx-I2-D not found
2016-02-08 09:17:22 1aSgvd-0006mU-78 Spool file 1aIs5F-0006Ql-Mh-D not found
2016-02-08 09:17:22 1aSgvd-0006mU-78 Spool file 1aIrqJ-00046z-TH-D not found
2016-02-08 09:17:22 1aSgvd-0006mU-78 Spool file 1aIeqo-0006Mq-N2-D not found
2016-02-08 09:17:22 1aSgvd-0006mU-78 Spool file 1aAC0h-00086b-AL-D not found
2016-02-08 09:17:22 1aSgvd-0006mU-78 Spool file 1a9pO9-0005Yb-Q4-D not found
2016-02-08 09:17:22 1aSgvd-0006mU-78 Spool file 1a9pQk-00065T-Ke-D not found
2016-02-08 09:17:22 1aSgvd-0006mU-78 Spool file 1a1UR6-0004WX-Gp-D not found
2016-02-08 09:17:22 1aSgvd-0006mU-78 Spool file 1ZyxPl-00034D-57-D not found
2016-02-08 09:17:22 1aSgvd-0006mU-78 Spool file 1Zyx0p-0006tv-ST-D not found
2016-02-08 09:17:22 1aSgvd-0006mU-78 Spool file 1ZvhFX-0003By-Gd-D not found
2016-02-08 09:17:22 1aSgvd-0006mU-78 Spool file 1ZvhFN-0003Bu-Ks-D not found
2016-02-08 09:17:22 1aSgvd-0006mU-78 Spool file 1Zvgkr-0006O2-Ks-D not found
2016-02-08 09:17:22 1aSgvd-0006mU-78 Spool file 1Zs3x8-0005MT-D5-D not found
2016-02-08 09:17:22 1aSgvd-0006mU-78 Spool file 1Zs3wa-0005Gz-NL-D not found
2016-02-08 09:17:22 1aSgvd-0006mU-78 Spool file 1ZmFcW-0002u2-ME-D not found
2016-02-08 09:17:22 1aSgvd-0006mU-78 Spool file 1ZlsvB-0006vN-T6-D not found
2016-02-08 09:17:22 1aSgvd-0006mU-78 Spool file 1ZjLbK-0000NL-84-D not found
2016-02-08 09:17:22 1aSgvd-0006mU-78 Spool file 1ZizSY-0006zX-0g-D not found
2016-02-08 09:17:22 1aSgvd-0006mU-78 Spool file 1ZizIj-0005SP-FB-D not found
2016-02-08 09:17:22 1aSgvd-0006mU-78 Spool file 1Zcs3U-0006sf-Ay-D not found
2016-02-08 09:17:22 1aSgvd-0006mU-78 Spool file 1ZcsHZ-0000Fe-N8-D not found
2016-02-08 09:17:22 1aSgvd-0006mU-78 Spool file 1Zcs48-00070S-27-D not found
2016-02-08 09:17:22 1aSgvd-0006mU-78 Spool file 1Zcs4A-00070s-9N-D not found
2016-02-08 09:17:22 1aSgvd-0006mU-78 Spool file 1ZbNbT-0004K1-Pq-D not found
2016-02-08 09:17:22 1aSgvd-0006mU-78 => [email protected] F=<[email protected]> R=lookuphost T=remote_smtp S=1007 H=mx11.domain2.com [xxx.xxx.xxx.xxx] X=TLSv1.2:AES256-GCM-SHA384:256 CV=yes C="250 OK queued as UrxWdf"
2016-02-08 09:17:22 1aSgvd-0006mU-78 Completed

As I guess, this is not normal situation for so much spool files not being found. I've tried to solve problem on my own and google around for this error, but nothing clearly tells what causes it.

Thanks in advance for all help.

 

[yapadu]

I have the same problem on a new server I have installed. I'm running DA 1.50.0 and Exim 4.86.

I have not figured out what the problem is, but I took the first message ID on my list and traced the message in the logs. It was processed and successfully delivered several days before. It does not exist on the disk anymore.

I have not been able to figure out why Exim is still thinking this file is on the disk. I have restarted Exim and restarted the server, but no luck. Most mail is processed fine.

 

[Richard G]

Maybe it's fixed when you upgrade to 4.87?