suspended: how to set account back?

e-view

Verified User
Joined
Jan 13, 2005
Messages
30
Hello everyone,


We have one user which used too many bw and got his account suspended. I turned it on today, but account dont want to get back to normal status. What to do if its already >4 hours after user is unsuspended but website shows "This account has been suspended." (everything wortks exept webpage)

Thank you
 

jmstacey

Verified User
Joined
Feb 12, 2004
Messages
4,107
Location
Colorado
What level are you attempting to unsuspend the user from?
According to the user list or account information page, does it say that the account is not suspended?
Changes should take effect within about 1 or 2 minutes.

If yes to the above, perhaps a new bug?
What version of DA are you using and Operating System?
 

nobaloney

NoBaloney Internet Svcs - In Memoriam †
Joined
Jun 16, 2003
Messages
26,119
Location
California
e-view,

Have you corrected the problem that got the account suspended in the first place?

Jeff
 
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