suspending reseller breaks httpd

[crussell_1969]

interesting problem i'm having on a directadmin installation. I have several related resellers that haven't paid their hosting bill so I want to suspend them. Problem is, after I suspend this group, httpd will not startup. The only error I get is that the group admin is invalid. I've combed through the .conf files and I can't find any reference to an admin group. I'll admit I haven't combed through every single users conf file. diradmin appears to be listed everywhere as the appropriate group and that group is, of course, valid.

Directadmin version 1.31.2
running on FreeBSD v. 6.0

Any ideas?

For now, I've had to un-suspend the reseller accounts. Obviously, I'd like to be able to suspend users if necessary.

Thank you,

Craig

 

[proHSP]

Please, give the full error message, which is showed by apachectl start.

 

[crussell_1969]

httpd: bad group name admin
/usr/sbin/apachectl start:httpd could not be started

 

[chatwizrd]

Is the server trying to start as the admin user?

You can do this:

/usr/sbin/groupadd admin

or

groupadd admin

or

addgroup admin

 

[crussell_1969]

I thought of that and I may end up trying that,but I'm confused as to why suspending several resellers would break the startup of httpd. And, if I unsuspend the resellers, everything starts up normally. The server shouldn't depend upon a reseller being active to function. And the admin user is a member of the diradmin group.

thanks,

Craig Russell

 

[youds]

Hmm..
Did this get fixed?

 

[crussell_1969]

No, this has not been fixed yet. I had to do a workaround by basically just changing the reseller's password and keeping him active. This obviously isn't a good long term fix, but it got me through today.

Any ideas on this one?

Thank you,

Craig Russell

 

[floyd]

You should probably ask DirectAdmin Support about it.

 

[DirectAdmin Support]

Hello,

I recall replying to this via email... I didn't get a response back after my response (yet), so I'm assuming that sorted it out.
I gave the same suggestion of:

groupadd admin

and that apachectle shouldn't be used, as it's not setup with our configs.
Use:

/etc/init.d/httpd restart

instead.
If it's not working, please paste us what the error you get when you try to start up apache, after adding the admin group.

John