Trouble: I can send message but no emails come to me.

Dmitriy Tarasov

Verified User
Joined
Nov 5, 2006
Messages
43
Hello.
Yesterday I noticed that I did not get usual daily spam. Provided to be I can send mails and recipient gets them but no emails come to me. I was trying to reboot exim but in vain.
What shall I do?
 
In the /var/log/exim/mainlog I see that email come to the server but when I check emails via Outlook or webmail there are not any emails.
Also there is a lot of lines
“User 0 set for local_delivery transport is on the never_users list”
Is it normal?
 
“User 0 set for local_delivery transport is on the never_users list” - this means that you had something targeted to be delivered to root and root is on the "do not deliver to" list (never_users in exim.conf).

As far as not seeing your email, you didn't say which pop3/imap server(s) you were using. If you are using Dovecot and didn't do the ./build todovecot in customapache, your exim.conf file is still configured to deliver to mbox files instead of Maildir.
 
If you are using vm-pop3 then I don't know why you woulnd't be seeing the emails. They should be stored in /var/spool/mail/${DOMAINOWNER} or /var/mail/${DOMAINOWNER} for system or domain owner users, and /home/${DOMAINOWNER}/mail/${DOMAIN}/${USER} for virtual users.
 
I get emails and I see them in /var/spool/virtual/some_domen/some_email_box
but when I check emails via Outlook or webmail there are not any emails.
Rebooted vm-pop3d but without any result
 
Oh yeah, the /var/spool/virtual is for those, the /home/${DOMAINOWNER}/mail/${DOMAIN}/${USER} is for virtual UW-IMAP folders.

What does your /var/log/maillog (perhaps it is /var/log/mail) file say? That is the logfile vm-pop3d uses.
 
It’s very strange /var/log/maillog:
Dec 8 22:48:35 km21805 vm-pop3d[32414]: User '[email protected]' logged in from 88.204.166.209, nmsgs=0
Dec 8 22:48:36 km21805 vm-pop3d[32414]: Session ended for user: 'support@ domen.tld' from 88.204.166.209, nmsgs=0, ndel=0

But there is a lot of messages in the file /var/spool/virtual/domen.tld/support
 
Try to set Outlook to download all messages. I am not sure where that setting is, because I don't use Outlook. It could be that your messages in that file are all marked as read, and Outlook by default will skip read messages.
 
Dmitriy Tarasov said:
Also there is a lot of lines
“User 0 set for local_delivery transport is on the never_users list”
That's a good thing. You should never log in as root to get your email.

You should set up a forward so email to root instead goes to a mailbox you do answer.

Jeff
 
I found here the same problem that mine
http://directadmin.com/forum/showthread.php?s=&threadid=15797
that is does not work POP3. I can not get emails via Outlook. When I check email box via squirrelmail I see a lot of UNREAD emails.
I made sure that files with the Pop username in /var/spool/virtual/${domain} are all in group mail and the owner is the domainowners username.
I am using apf as firewall it’s configuration for inbound TCP ports
IG_TCP_CPORTS="21,22,25,53,80,110,111,143,443,587953,2222,3306,32769"
that is 110 port that uses POP3 is included here.
Also I was trying to stop apf
/etc/apf/apf –f
but POP3 does not work. Couple of days ago everything was fine. I am in desperate straits.
Toml could you, please, advise something else? Thank you.
 
I’ve just received email with solution from CheapGameHost - Support. Here it is:

Hi,
I saw your email on the directadmin forum, but I'm not registered.
I had the same problem as you, not receiving emails with outlook, but they are in squirrelmail.
I found a solution for me, maybe you have to try it too.
Go to:
/usr/local/directadmin/scripts/
After that do this:
./set_permissions.sh email
If it is working could you post it on the forum so other users can profit of it too.
Thx,
Bart

I did it and my Outlook receives emails now.
Bart, thank you very much.
 
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