unable restore disk quota exceed

network

Verified User
Joined
Jul 7, 2019
Messages
39
Helo .. anyone can help
i am having issue when try multiple restore files
some user backup have an error disk quota exceed

we have adjust packaged in cpanel before backup and make sure quota user is enough to their packaged .

but still error quota exceed
 

smtalk

Administrator
Staff member
Joined
Aug 22, 2006
Messages
8,331
Location
LT, EU
You may try disabling quotas for your partition temporarily, until you get your server migrated. I think it'd backup file + restored data taking all the disk space assigned for the customer.
 

network

Verified User
Joined
Jul 7, 2019
Messages
39
@smtalk so we must temporary disabled quota in cpanel server / directadmin server or both sir ?
 

smtalk

Administrator
Staff member
Joined
Aug 22, 2006
Messages
8,331
Location
LT, EU
I'd suggest creating a ticket on this, as technically it shouldn't reach the quota :) Probably it's "admin" account limited in quota? As backup is owned by admin, including the converted one.
 
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