Unable to extract the directory 'backup'

suhesh

New member
Joined
Jun 25, 2017
Messages
8
We are getting the following error while restoring the backup using "Backup/Transfer" option.

Code:
Error restoring xtextuserx: Unable to extract the directory 'backup' from the file /home/admin/admin_backups/user.admin.xtextuserx.tar.gz as user xtextuserx<br>
<br>
File '/home/admin/admin_backups/user.admin.xtextuserx.tar.gz' was 430065655 bytes in size, as read by root.<br>
I have checked the logs and didn't get more information about it. Is there any way to successfully restore this backup in the new server ?
 
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