Unable to extract the tar.gz file on Filemanager

bibiugly

Verified User
Joined
Apr 9, 2019
Messages
75
Location
Vietnam
Hi, I am currently unable to extract the tar.gz file on Filemanager. Don't know what I should do.
Screen Shot 2021-07-18 at 11.40.58 PM.png
 
Hi, I am currently unable to extract the tar.gz file on Filemanager. Don't know what I should do.
View attachment 4542
The issue is that the file you try to extract is a compressed archive.
And for some reason the filemanager is not coded to deal with this situation.
If you have support on your license, please contact DirectAdmin via the ticket system.
In the meantime: try to unzip it on your local PC and rezip it uncompressed. (or upload over FTP after unzipping.)
 
If I unzip on my personal machine, this works perfectly. And then I compressed it with a .zip file to re-upload. Finally decompress with that file, everything is fine.
 
I am having the same issue with a an CRM installation file of 260 MB.

Problem:
The evolution skin extract feature does not see all the folders included in the zip
The extraction fails

Workaround:
Extract the zip on my local machine. Then archive it again as zip, now then re-upload it. After that the extract feature sees all the folders and extracts just fine.

There must be something wrong with the zip support because the archives are not damaged.
 
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