Unable to Receive Emails from Gmail to My Domain Email

[devzkhalil]

My domain: https://www.impexara.com/

I can successfully send emails to Gmail, and they are received without any issues. However, I am unable to receive emails from Gmail to my domain email.

Please help me resolve this issue.

 

[Richard G]

Please help me resolve this issue.

Not only Gmail, but no single system can send mail to that account. The notice says it all, that admin e-mail account does not exist on your system.
You can also check yourself, telnet to your mailserver localhost and try to send to that account and it will tell you it does not exist.

If it does exist in Directadmin, remove that admin mail address and add it again or check your /etc/virtual/impexara.com/aliases file to see if the admin is in there.

 

[devzkhalil]

@

Not only Gmail, but no single system can send mail to that account. The notice says it all, that admin e-mail account does not exist on your system.
You can also check yourself, telnet to your mailserver localhost and try to send to that account and it will tell you it does not exist.

If it does exist in Directadmin, remove that admin mail address and add it again or check your /etc/virtual/impexara.com/aliases file to see if the admin is in there.

This is my file which are you mentioned!

 

[devzkhalil]

If I add or remove a mail account from DirectAdmin, this file is not affected in any way. Adding or removing a mail account has no impact on this file.

Please help me identify the issue.

 

[Richard G]

Adding or removing a mail account has no impact on this file.

Correct, I was mistaken, the file will only display forwarders if forwarders are present.

You have to look at this directory:
/home/impexare/imap/impexara.com
then check if a directory called "admin" is in there like this:
[icode]drwxrwx--- 3 impexara mail 4.0K 2023-03-07 19:25 admin

however, it must be some other issue because I just send you a test message and that works.
I'll try another one from Gmail.

 

[devzkhalil]

Correct, I was mistaken, the file will only display forwarders if forwarders are present.

You have to look at this directory:
/home/impexare/imap/impexara.com
then check if a directory called "admin" is in there like this:
[icode]drwxrwx--- 3 impexara mail 4.0K 2023-03-07 19:25 admin

however, it must be some other issue because I just send you a test message and that works.
I'll try another one from Gmail.

I got your test mail

 

[devzkhalil]

But from gmail why i dont receive mail?

 

[Richard G]

Just send you a mail from my gmail account too. That one also works fine.

Please remove the image instantly, I don't like that info known.
Never post mail addresses, you don't need to send screenshot as proof that you received mail.

You probably can't remove it yet, please report it then to remove the image.

 

[devzkhalil]

Just send you a mail from my gmail account too. That one also works fine.

Please remove the image instantly, it contains my mail address and full name, I don't appreciate that.
Never post mail addresses, you don't need to send screenshot as proof that you received mail.

I haven't received any emails from your Gmail account.
Although the email is sent successfully, Gmail later notifies you that the delivery failed.

 

[Richard G]

Oke then I will wait until I see something from Gmail.

But how long does that take? Because it doesn't show yet.

Have you checked your exim mainlog to see if Gmail tried to connect? Please mask my e-mail address if you post the logline here.

 

[devzkhalil]

Oke then I will wait until I see something from Gmail.

But how long does that take? Because it doesn't show yet.

Have you checked your exim mainlog to see if Gmail tried to connect? Please mask my e-mail address if you post the logline here.

i got this in Exim mailLog

 

[devzkhalil]

brother,
i fixed the permission issue!
now i received email from gmail.

thank you so much.

 

[Richard G]

That is odd. I don't have anything back from GMail yet. But that "Permission denied" is odd.

Ah.... you were just answering when I typed this.

i fixed the permission issue!

So what was the permission issue, what did you have to fix? Might be good to know for others encountering this issue.