Unable to send e-mail; can receive

orangato

Verified User
Joined
Jan 29, 2005
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10
I was hoping to resolve this by looking at existing threads, but nothing has helped me out. Last week I sent out some e-mails, to a couple different domains. I immediately received a message back from the one domain (mchsi.com) saying that it wasn an unroutable address. Two days later I received the same message back from an aol.com address. I have had no problem receiving e-mails in this time, and I am unaware of any system changes that could've caused this. After reading through some threads, I replaced exim.pl and exim.conf with the ones found on files.directadmin.com, but the error remains. Please let me know if you can assist me with this, or if you need additional information from me. Also, I've tried two different e-mail accounts, and the error is the same.

Thanks,
Aaron
 
This might be the problem. Have you changed the from address in the webmail program you are using droping the hostname of the server?

For example, by default the from address would look like [email protected]
If that's the case, try changing it to just [email protected] and see if that fixes it.
 
jmstacey: Thanks for the reply. The address is set to [email protected], and has been all along. :-/ Thanks for the idea. Let me know if you come up with anything else, I'm at a loss for what to do.

Thanks again,
Aaron
 
When you get the bounce, for example from AOL, what does it show as the unroutable address?

Jeff
 
Jeff,

I just went to send a test e-mail to verify what the unroutable address was being displayed as, and I was surprised to not receive a bounce message back immediately. I went to check the account and surprising the e-mail had successfully arrived. I tested some other domains and everything sends successfully. I'm not sure what triggered this, I've rebooted my box several times and the last time was after no changes regarding e-mail so I'm not sure. Anyway, it's all working fine and I appreciate all of the help; bizarre fix.

<EDIT> Perhaps I spoke too soon. I successfully sent several e-mails to various domains, but now I got one back again. When it gives the unroutable address is gives me [email protected] (hiding actual addresses, but I've tried numerous domains). The one that just shot back was from a school district. The ones I've been sending to my isp (mchsi.com) finally went through today. I'm very confused now. Let me know if anyone can assist.

Thanks again,
Aaron
 
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