User admin has been suspended for bandwidth overusage

A

amphora

Verified User
Joined
Feb 21, 2013
Messages
56
So I got this message from DA:
User admin has been suspended for bandwidth overusage
Click to expand...
But... The admin user/reseller has unlimited bandwidth assigned?
When viewing all users I do see x / 0 and also diskusage y / 0.
On another DA box of mine it just says 139.55 GB / ∞ (the unlimited symbol).
Is this a bug?
 
0 means 0, not unlimited. Modify your acount and change to unlimited with checkbox, not with number.
 
amphora said:
So I got this message from DA:

But... The admin user/reseller has unlimited bandwidth assigned?
When viewing all users I do see x / 0 and also diskusage y / 0.
On another DA box of mine it just says 139.55 GB / ∞ (the unlimited symbol).
Is this a bug?
Click to expand...
We also had a similar issue. Check to see who is the creator of Admin and the creator date. If this is changed or missing, you might encounter the same problem we have suddenly. Do you have jetbackup? Did the email/NS of the admin user also change? Is the user.conf touched or changed also?

We have some servers where this also happened and it seemed the admin config was changed. Still investigating. But We noticed that the creator was gone and the creation date was gone. Needed to fix the whole user.conf file of the admin user. Looks like a issue with either jetbackup or something else that is causing this
 
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