User can't backup his database more than once

[PRB]

Hi,

One of our users can only backup his database once, after that he gets:
"Unable to download backup"
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Details
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/home/tmp/USERNAME_DATABASE.gz already exists, cannot make backup

Can anyone help me?

 

[GOPalmer]

Just delete the temp file.

 

[PRB]

I did, I deleted the "/home/tmp/USERNAME_DATABASE.gz" file and then the first time he could make a backup, if he tried a second time; same error.

 

[scsi]

makes sense then doesnt it

 

[PRB]

makes sense then doesnt it

It means he cannot access the file for some reason? Perhaps file ownership? the file ownership of this file is 'root' and the fileowner ship of the directory is 'root' as well. Can somebody point me to the right direction?

 

[daveyw]

Then there is running more then 1 task. If its indeed more then 1 task, you can have that problem because they 'backuping' in the same directory.

More information can be found here.