User login problems

[charliez]

Hi all!

I have a client who insist he can login without any problems from the ipadress:2222 but when he attempts to login from hisdomain.com:2222 he gets an "Invalid login. Please verify your Username and Password".

I can log in from both without problems

Any thoughts? He just registered his domain, but that shouldn't be it since it must resolve fine for him to get the DA login page?

Claes.

 

[dannygoh]

check the DA logs and maybe ask to clear his cache

 

[charliez]

Hi!

I did check the err logs and the only entries were:
"Auth:: passValid: unable to get user_info for megatime"

Though probably not related to this question, does anyone know what:
"The username hasn't been set. Won't run the script without dropping privileges"
means? Found it in my logs for yesterday.

Cheers and thanks for all suggestions,
Claes.

 

[scorpion]

Having the same problem with users cannot login.
It is a FreeBSD 4.10 machine.

 

[charliez]

In our case, the problem was apparently a combination of wrongly forwarded ports to firewall and cache. Port 2222 must be open, and then routers and firewalls should apparently be restarted.

claes@
dot2me.com

 

[zach]

I'm having the same issue, I can login to any account using my admin login, and I can login to any user account to which I know the password, but my client can't, he's like less than a mile from me, he's behind a netgear router, and he's cleared his cache countless times, but he still can't login, I ran l0rdph1l's ./dausertool.pl to make Shawnw's owner Shawngc, and that worked perfectly, but he just cannot login in at all. There something else wrong with his computer?


2006:07:17-07:46:14: Auth:assValid: unable to get user_info for Shawnw
2006:07:17-07:46:34: Auth:assValid: unable to get user_info for Shawnw
2006:07:17-07:47:06: Auth:assValid: unable to get user_info for Shawnw
2006:07:17-07:47:39: Auth:assValid: unable to get user_info for Shawnw
2006:07:17-07:47:57: Auth:assValid: unable to get user_info for Shawngc
2006:07:17-07:48:13: Auth:assValid: unable to get user_info for Shawngc
2006:07:17-07:48:36: Auth:assValid: unable to get user_info for Shawngc

btw, CentOS4.3, DA 1.27.2, PHP5, Apache 1.3.34

 

[chatwizrd]

Did you add that user shawngc to the system?

Try like:

grep -i 'shawngc' /etc/passwd

Does it come back with his information?

 

[zach]

[Mon Jul 17][root@bart][~]# grep -i 'shawngc' /etc/passwd
shawngc:x:586:586::/home/shawngc:/bin/false