User not showing up for backups

[floyd]

I have a user that seems to be working fine and shows in the Show All Users section but his username does not show in the Admin Backup/Transfer.

 

[zEitEr]

Hello Floyd,

You might try this: https://docs.directadmin.com/direct...how-to-rebuild-all-resellers-users-list-files even in your case when an user is not showing for backups only.