very strange problem about e-mails...

clesquilon

New member
Joined
Jun 18, 2012
Messages
8
hi,

I've created few e-mail accounts but there is a strange problem about them. When I try to send e-mail to them from a different mail account, I get an error "550 unknown user" or I get "inbox is full" error. However the inbox is empty, and user is valid.

I couldn't find any solution about this problem.
 
Are you sure the MX record are poiting to right server and not somewhere else?

Check DNS, provide domain name for more investigation should give us the ability to help more ;)

Regards
 
Ok, but, again maybe provide real domain would be much better than try scripts around the world without know what are you doing.


Regards
 
today I've read many articles & forums but couldn't find any solution yet. I've tried the script also but it didn't worked. My domain name is selch.net, i'm trying to send mails to [email protected] and [email protected] but I recieve "inbox full" and "unknown user" error. I've checked virtual/domainowners & /domains. they are ok. I've checked DNS, it is ok.

The most exciting part about this issue is; other mail account (different domain, same server) is working
 
Did this domain is in /etc/virtual/domains? You are using dovecot or something else? If dovecot, check mailboxes at /home/$user/imap/selch.net for ReadOnly flag.
 
domain listed and exists in /etc/virtual/domains. Also it exists in /home/$user/imap/selch.net folder.
 
Okay. You can run exim with full debug option

# killall exim; exim -d+all -bd

Exim is not detached from terminal in this case and writes debug to standart output( console). In this debug output try to find lines about checking path/domain mailbox/disk quotas and writing message to temp. Delivered mail looks like this

Code:
17:33:54 82169 ensuring maildir directories exist in /home/------/imap/-----.com.ua/terem-ua/Maildir
17:33:54 82169 delivering in maildir format in /home/------/imap/-------.com.ua/terem-ua/Maildir
17:33:54 82169 writing to file tmp/1340116434.H768087P82169.--------.com.ua
17:33:54 82169 writing data block fd=9 size=8191 timeout=0
17:33:54 82169 writing data block fd=9 size=8191 timeout=0
17:33:54 82169 writing data block fd=9 size=8191 timeout=0
17:33:54 82169 writing data block fd=9 size=626 timeout=0
17:33:54 82169 renaming temporary file
17:33:54 82169 renamed tmp/1340116434.H768087P82169.------.com.ua as new/1340
116434.H768087P82169.------------.com.ua
17:33:54 82169 appendfile yields 0 with errno=0 more_errno=0
17:33:54 82169 search_tidyup called
17:33:54 82167 journalling [email protected]
17:33:54 82167 virtual_localdelivery transport returned OK for [email protected]
17:33:54 82167 [email protected] delivered
17:33:54 82167 LOG: MAIN[CODE]
 
Last edited:
Okay. You can run exim with full debug option

# killall exim; exim -d+all -bd

Exim is not detached from terminal in this case and writes debug to standart output( console). In this debug output try to find lines about checking path/domain mailbox/disk quotas and writing message to temp. Delivered mail looks like this

Code:
17:33:54 82169 ensuring maildir directories exist in /home/------/imap/-----.com.ua/terem-ua/Maildir
17:33:54 82169 delivering in maildir format in /home/------/imap/-------.com.ua/terem-ua/Maildir
17:33:54 82169 writing to file tmp/1340116434.H768087P82169.--------.com.ua
17:33:54 82169 writing data block fd=9 size=8191 timeout=0
17:33:54 82169 writing data block fd=9 size=8191 timeout=0
17:33:54 82169 writing data block fd=9 size=8191 timeout=0
17:33:54 82169 writing data block fd=9 size=626 timeout=0
17:33:54 82169 renaming temporary file
17:33:54 82169 renamed tmp/1340116434.H768087P82169.------.com.ua as new/1340
116434.H768087P82169.------------.com.ua
17:33:54 82169 appendfile yields 0 with errno=0 more_errno=0
17:33:54 82169 search_tidyup called
17:33:54 82167 journalling [email protected]
17:33:54 82167 virtual_localdelivery transport returned OK for [email protected]
17:33:54 82167 [email protected] delivered
17:33:54 82167 LOG: MAIN[CODE][/QUOTE]
 
sorry but i guess i wont understand what does this debug information means. So I haven't tried it yet.
 
Check your /var/log/messages and /var/log/maillog. Do you disable sendmail in /etc/rc.conf (sendmail_enable="NONE")? What about exim debug as I writed in previous reply?
 
You can run exim debug with

# killall exim; exim -d+all -bd > /tmp/exim.debug 2>/tmp/exim.debug

and just Ctrl^C after you send your test mail. After that send me a link to compressed /tmp/exim.debug

# tar -czf /tmp/exim.debug.tgz /tmp/exim.debug

I'll try to help.
 
SeLLeRoNe and roman_m thanks for your support. I give up. I won't try any other thing, I'll format and install it from the begining.
 
SeLLeRoNe and roman_m thanks for your support. I give up. I won't try any other thing, I'll format and install it from the begining.
I can understand your frustration. It may even solve your problem, but it's not the ideal way to administer a server, because you haven't learned what's caused the problem, or how to keep from it happening again.

If you do everything the same way you did it previously you'll end up with the same result, and if you do something differently you'll never know what it was you did differently.

Jeff
 
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