Weird piping problem

Albatroz, referring to your post on the Kayako forum, have you checked the ownership and rights of the directory? Sometimes it's more important than the ownership and rights of the file.

Jeff
 
Webcart said:
That solved the duplicates problem, but introduced a new one:
e-mails sent to forwarders generate bounce mail (Mail delivery failed: returning message to sender). Please advise.

Thank you.

You can solve "mail delivery failed" messages by creating a mailbox with the same name as forwarder.
 
Przemek said:
You can solve "mail delivery failed" messages by creating a mailbox with the same name as forwarder.

Thank you for the tip.

Unfortunately, this will not work for us as we have a lot of customers using forwarders and we don't want them all to contact support at the same time :)
Setting up a mailbox also means leaving a copy of mails on the server, right?
 
Anyone found a proper solution for this yet? Really don't know if this is something I should be chasing Kayako on or not?

I have looked everywhere but can only find workarond solutions, none of which will suit my situation. Would appreciate any help anyone can offer.

Nick
 
Hi,

Has anybody got this working properly yet? We are also getting the duplication of emails, but so far this thread is not conclusive about how this should be resolved.

We have customers needing this to work properly.


Hope someone has some good news!


Cheers.

Neil :-)
 
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