when generating a backup it does not finish completing.

[exemaco]

Hi,

When generating a backup from the control panel it does not finish completing, the problem is only with this user, the other accounts work correctly. the account only weighs 400M, they have an idea what it could be? Thanks!

 

[factor]

Did you check how much free space is left on the account? Depending on the free space setting it could be stop in the backup.

 

[exemaco]

Did you check how much free space is left on the account? Depending on the free space setting it could be stop in the backup.

Hello,

the account has 4gb allocated, so it shouldn't be a space problem.

 

[Ohm J]

try debug
1: Create Backup from Admin Backup
2: go to ssh console-> run

/usr/local/directadmin/dataskq d2000 > /root/debug_dataskqoutput.txt

you need fast input coomand after create backup
otherwise, task will handle by crontab

if you want more debug info use "d5000"

then read debug info from "/root/debug_dataskqoutput.txt"